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Courtesy Ford Auto & Truck

(179 reviews)
Visit Courtesy Ford Auto & Truck
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
New (855) 371-5259 (855) 371-5259
Used (855) 371-5314 (855) 371-5314
Service (866) 233-3929 (866) 233-3929

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Ford Auto & Truck from DealerRater.

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Very good personal service.

Very good personal service. Knowledge about the vehicles explained the computer system very well and more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very comprehensive dealer, took care of any concerns had

very comprehensive dealer, took care of any concerns had a good selection of vehicles on hand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The appraisal team at Courtesy Auto stated that they

The appraisal team at Courtesy Auto stated that they couldn’t offer me more for my trade than they would expect to receive at the auction. However, they listed my trade for sale on their website two days after receiving it. It appears that they used the auction in an effort to buy my trade at a lower price. I found this tactic to be unfair and dishonest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Drove over 2 hours to go to the best dealer with the best

Drove over 2 hours to go to the best dealer with the best prices in wisconsin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian Hansen is wonderful, kind and true blue great human

Brian Hansen is wonderful, kind and true blue great human being. So happy to have worked with him once again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Glad we went there to purchase a new vehicle.

Glad we went there to purchase a new vehicle. The staff were all very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is always so friendly and willing to answer

Everyone is always so friendly and willing to answer any and all questions. Great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and all of the staff are very friendly and

Great service and all of the staff are very friendly and helpful. Everyone that came in to the waiting room acknowledged us and made us feel at home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy experience overall, never felt pressured to buy

Easy experience overall, never felt pressured to buy anything I wasn't comfortable with. Jim our salesperson has had regular follow up after the sale to answer any questions we have and make sure we're satisfied. I have already recommended their dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was absolutely wonderful.

Everyone was absolutely wonderful. Everything was explained-even though I couldn't take it all in, I called on a Saturday with questions later and Jim walked me through my ignorance with gracious professionalism. The only downside was the color selection on the vehicle. I would recommend Courtesy to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.