Reviews
Write a reviewI had the BEST new car buying experience at Babcock
I had the BEST new car buying experience at Babcock Motors. Hailey was amazing and personable with moving me through the process of purchasing a beautiful 2025 Chevrolet Trax. Hailey was extremely detailed with a no nonsense approach with getting me driving off the car lot in a short period of time. I will definitely purchase my next new vehicle with Babcock Motors. Thank You!
I had the BEST new car buying experience at Babcock
I had the BEST new car buying experience at Babcock Motors. Hailey was amazing and personable with moving me through the process of purchasing a beautiful 2025 Chevrolet Trax. Hailey was extremely detailed with a no nonsense approach with getting me driving off the car lot in a short period of time. I will definitely purchase my next new vehicle with Babcock Motors. Thank You!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Angie! Hailey loved her gift you sent her and we all really appreciate your business! Merry Christmas to you!
I bought a used truck from them & it needed a few things
I bought a used truck from them & it needed a few things done to it. They repaired the things that it needed without question & I was satisfied with the work they did. I'm a believer in their service department.
I bought a used truck from them & it needed a few things
I bought a used truck from them & it needed a few things done to it. They repaired the things that it needed without question & I was satisfied with the work they did. I'm a believer in their service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review Bob! It was good to see you yesterday!
Bad Review
Problems with trucks' 4 wheel drive and rear end within a month from purchase. They said "so, you bought as is." Very hateful people after the deal has been made.
Bad Review
Problems with trucks' 4 wheel drive and rear end within a month from purchase. They said "so, you bought as is." Very hateful people after the deal has been made.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're sorry you are unhappy with your son's truck. He was the purchaser and he is the one we would need to speak to about issues with his truck. Before he purchased the truck we serviced it and completed over $1800 worth of repairs. Six weeks after he purchased the truck we repaired his transmission and 4WD concerns which was over $400 and we took care of this bill. Your son bought the truck As Is/No Warranty. We were not obligated to fix his previous repairs at no cost, but we did. We would be happy to set up an appointment if he is having other issues, but he would be responsible for the charges. Since you called here and cussed out our salesman and service manager, we would prefer your son call and make his own appointment and discuss the issue.
Saved me money.
Technician put my interests first. He repaired my faulty ignition, instead of just replacing the unit, which would have been more costly.
Saved me money.
Technician put my interests first. He repaired my faulty ignition, instead of just replacing the unit, which would have been more costly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business Nathan and your review! We really appreciate the business. Let us know if we can be of further assistance!
No response
I tried to contact through cars.com and they never responded. Poor customer service to not even respond with a courtesy email. Will not consider them while I keep looking for a new vehicle.
No response
I tried to contact through cars.com and they never responded. Poor customer service to not even respond with a courtesy email. Will not consider them while I keep looking for a new vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I spoke to the person that handles these leads. He said he responded to all the ones he's received. Can you try again? If it would be easier for you, you can call us at 812-865-2502. We're sorry we didn't receive your email. We would really appreciate a chance to make this right.
always easy to make appointments-great people
Honest people who do the right things for their coustomers. If anyone is looking for a vehicle new or used they can find it for you and will treat you fair.
always easy to make appointments-great people
Honest people who do the right things for their coustomers. If anyone is looking for a vehicle new or used they can find it for you and will treat you fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review! We really appreciate your loyalty. See you at your next service appointment!
Love my Equinox!
Thank you for all your hard work on locating me an Equinox that I wanted. I appreciate your fair dealings and no gimmicks way of doing business. You have always been so good to us through the years. May we continue doing great business together.
Love my Equinox!
Thank you for all your hard work on locating me an Equinox that I wanted. I appreciate your fair dealings and no gimmicks way of doing business. You have always been so good to us through the years. May we continue doing great business together.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for being such a loyal customer! We really appreciate your business!
Great service!
Always great service. Treat you like family. I would recommend Babcock Motors to anyone.
Great service!
Always great service. Treat you like family. I would recommend Babcock Motors to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review Dan O.! We really appreciate your business!
Babcock Motors
Babcock Motors is a throwback to when service was king and personal attention was the rule of the day. I have bought a few cars there and had my service done there many times. Always a friendly face. A real old-fashioned family run dealership.
Babcock Motors
Babcock Motors is a throwback to when service was king and personal attention was the rule of the day. I have bought a few cars there and had my service done there many times. Always a friendly face. A real old-fashioned family run dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much. We really appreciate it. We really pride ourselves on being a family run business and hope we treat our customers like family too. That includes your dog/horse too! LOL Thanks for bringing her by.
My first car, and beyond!
...back some 12 yrs ago, we bought my first car at Babcocks.. and when I got older I bought my first brand new car :) My family gets most of our vehicles here. The service is excellent, Everyone is super friendly and always helpful! They even helped my family find a reliable car when my son was born early and I needed something to travel 3 hours just to visit him in the hospital. It was a wonderful thing, and not all those big dealerships would have done all they did to be helpful in our time of need. In all, I think the last 9 or so cars my family has bought came from Babcock Motors!
My first car, and beyond!
...back some 12 yrs ago, we bought my first car at Babcocks.. and when I got older I bought my first brand new car :) My family gets most of our vehicles here. The service is excellent, Everyone is super friendly and always helpful! They even helped my family find a reliable car when my son was born early and I needed something to travel 3 hours just to visit him in the hospital. It was a wonderful thing, and not all those big dealerships would have done all they did to be helpful in our time of need. In all, I think the last 9 or so cars my family has bought came from Babcock Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Nancy! We're happy to have been able to help out. Glad to hear little Blue is doing well. Bring him by sometime! Let us know if we can help with anything else.