Bayer Chevrolet Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(6 reviews)
Visit Bayer Chevrolet Cadillac
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (866) 489-6157 (866) 489-6157
Used (866) 489-6308 (866) 489-6308
Service (866) 489-6360 (866) 489-6360

Inventory

See all 225 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2021.
Let us help making your shopping experience easier. You're one step closer to your new vehicle with our easy to use shopping tools. We pride ourselves in a being a destination dealership with customers traveling here from all over the country to experience the Bayer Way. We are the go to dealership in the region with loyal customers from Breckenridge Eastland Graham Cabbo Throckmorton Mineral Wells and all of North Texas. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bayer a good one for the life of your vehicle.

Service center

Phone number (866) 489-6360

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Manager would not return calls.

Manager would not return calls. Requests for interior pictures were promised and not sent to me. Their requests for my pictures had to be sent to three different people. Only the original contacts were pleasant.

1.0

Manager would not return calls.

Manager would not return calls. Requests for interior pictures were promised and not sent to me. Their requests for my pictures had to be sent to three different people. Only the original contacts were pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

I did not have a good experience with this dealership.

I did not have a good experience with this dealership. I responded to a sale ad that touted $1 down payment, doesn't matter if you're upside down in the trade-in, etc. I spoke with a salesperson named Elizabeth by text and email. Eventually she stopped responding so I contacted the GM. I doubted they were able to get me financed, but I wanted the sales person to let me know that, rather than just drop me and ignore me. The GM responded by email and the next day I received a call from someone named Curry. He seemed very helpful. I gave him info about what I was looking for, and sent him pics of my trade-in. I never heard back from him again. I tried calling and texting, and even left a message with the GM. I have had no reply. They have done it again, just dropped me without the common courtesy of letting me know.

1.0

I did not have a good experience with this dealership.

I did not have a good experience with this dealership. I responded to a sale ad that touted $1 down payment, doesn't matter if you're upside down in the trade-in, etc. I spoke with a salesperson named Elizabeth by text and email. Eventually she stopped responding so I contacted the GM. I doubted they were able to get me financed, but I wanted the sales person to let me know that, rather than just drop me and ignore me. The GM responded by email and the next day I received a call from someone named Curry. He seemed very helpful. I gave him info about what I was looking for, and sent him pics of my trade-in. I never heard back from him again. I tried calling and texting, and even left a message with the GM. I have had no reply. They have done it again, just dropped me without the common courtesy of letting me know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for reaching out to us, your experience is taken seriously by our entire team, Paula. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, Your friends at Bayer Chevrolet Buick Cadillac

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5.0

Installation of bug deflector

Good as always absolutely no problems easy in and easy out

5.0

Installation of bug deflector

Good as always absolutely no problems easy in and easy out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the amazing five-star rating, Gary! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Bayer Chevrolet Buick Cadillac Team

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5.0

Great car, Great people.

Robert and Rob did a fantastic job making sure everything went smoothly. In and out very quickly. They did a fantastic job of detailing the car.

5.0

Great car, Great people.

Robert and Rob did a fantastic job making sure everything went smoothly. In and out very quickly. They did a fantastic job of detailing the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bayer Chevrolet Buick Cadillac, we value our customers and we look forward to seeing you on your next visit. The Bayer Chevrolet Buick Cadillac Team

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5.0

The entire process was done on line and over the phone

The entire process was done on line and over the phone and was painless. Very helpful salespeople and the woman who delivered the car was very nice.

5.0

The entire process was done on line and over the phone

The entire process was done on line and over the phone and was painless. Very helpful salespeople and the woman who delivered the car was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

They did an outstanding job getting us our 2012 Buick...

They did an outstanding job getting us our 2012 Buick enclave thank you Rodney . They got us an amazing deal even with credit issues

5.0

They did an outstanding job getting us our 2012 Buick...

They did an outstanding job getting us our 2012 Buick enclave thank you Rodney . They got us an amazing deal even with credit issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 6 reviews