Reviews
Write a reviewManager would not return calls.
Manager would not return calls. Requests for interior pictures were promised and not sent to me. Their requests for my pictures had to be sent to three different people. Only the original contacts were pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I did not have a good experience with this dealership.
I did not have a good experience with this dealership. I responded to a sale ad that touted $1 down payment, doesn't matter if you're upside down in the trade-in, etc. I spoke with a salesperson named Elizabeth by text and email. Eventually she stopped responding so I contacted the GM. I doubted they were able to get me financed, but I wanted the sales person to let me know that, rather than just drop me and ignore me. The GM responded by email and the next day I received a call from someone named Curry. He seemed very helpful. I gave him info about what I was looking for, and sent him pics of my trade-in. I never heard back from him again. I tried calling and texting, and even left a message with the GM. I have had no reply. They have done it again, just dropped me without the common courtesy of letting me know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us, your experience is taken seriously by our entire team, Paula. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, Your friends at Bayer Chevrolet Buick Cadillac
Installation of bug deflector
Good as always absolutely no problems easy in and easy out
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the amazing five-star rating, Gary! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Bayer Chevrolet Buick Cadillac Team
Great car, Great people.
Robert and Rob did a fantastic job making sure everything went smoothly. In and out very quickly. They did a fantastic job of detailing the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bayer Chevrolet Buick Cadillac, we value our customers and we look forward to seeing you on your next visit. The Bayer Chevrolet Buick Cadillac Team
The entire process was done on line and over the phone
The entire process was done on line and over the phone and was painless. Very helpful salespeople and the woman who delivered the car was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did an outstanding job getting us our 2012 Buick...
They did an outstanding job getting us our 2012 Buick enclave thank you Rodney . They got us an amazing deal even with credit issues
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car