Bayer Chevrolet

I purchased a 2021 Ram Power Wagon from Bayer Cadillac Chevrolet and had a very disappointing experience. Before purchasing, I specifically asked about the condition of the truck, including whether there was any damage. I was told in writing that a walk-around had been done and no damage was seen. After receiving the vehicle, I found multiple dents that required repair (about $500), and there is still visible damage on the tailgate that could not be corrected. I was also told by dealership management that the vehicle had been thoroughly inspected and that any issues had been addressed prior to sale. Within just 273 miles of ownership, the truck required extensive suspension and steering repairs totaling over $6,500, with additional repairs still needed. A franchised Ram dealership later confirmed significant mechanical issues, including incorrect front suspension components and steering system problems consistent with pre-existing conditions. I brought all of this back to the dealership with documentation, but they declined any responsibility and stated the vehicle was sold “as-is.” I understand buying a used vehicle comes with some risk, but this situation went far beyond normal wear and tear, especially given the representations made prior to purchase. The dealership had the vehicle for approximately 1,500 miles prior to sale, making it difficult to understand how these issues were not identified. I would strongly encourage anyone considering purchasing from this dealership to get an independent inspection before buying.

Not contacted by dealership. Tried making contact a second time for a 2008 Ford explorer.

Manager would not return calls. Requests for interior pictures were promised and not sent to me. Their requests for my pictures had to be sent to three different people. Only the original contacts were pleasant.

I did not have a good experience with this dealership. I responded to a sale ad that touted $1 down payment, doesn't matter if you're upside down in the trade-in, etc. I spoke with a salesperson named Elizabeth by text and email. Eventually she stopped responding so I contacted the GM. I doubted they were able to get me financed, but I wanted the sales person to let me know that, rather than just drop me and ignore me. The GM responded by email and the next day I received a call from someone named Curry. He seemed very helpful. I gave him info about what I was looking for, and sent him pics of my trade-in. I never heard back from him again. I tried calling and texting, and even left a message with the GM. I have had no reply. They have done it again, just dropped me without the common courtesy of letting me know.

Good as always absolutely no problems easy in and easy out

Robert and Rob did a fantastic job making sure everything went smoothly. In and out very quickly. They did a fantastic job of detailing the car.

The entire process was done on line and over the phone and was painless. Very helpful salespeople and the woman who delivered the car was very nice.

They did an outstanding job getting us our 2012 Buick enclave thank you Rodney . They got us an amazing deal even with credit issues