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Wheeler Autocenter

(160 reviews)

Reviews

(160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheeler Autocenter from DealerRater.

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We recently purchased our 4th vehicle at Wheeler. This experience was exceptional. We began the purchase online and received an OTD price before meeting at the dealership with Robert and Sergio. We left a few hours later with exactly what was agreed to online. Customer service, quality of new vehicle, and accepting of our “well used” vehicle was above and beyond.

We recently purchased our 4th vehicle at Wheeler. This experience was exceptional. We began the purchase online and received an OTD price before meeting at the dealership with Robert and Sergio. We left a few hours later with exactly what was agreed to online. Customer service, quality of new vehicle, and accepting of our “well used” vehicle was above and beyond.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jose provided me with fantastic customer service. He went above and beyond to help me with my issues

Jose provided me with fantastic customer service. He went above and beyond to help me with my issues

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Our salesperson, Aram Lemette, was ready to show us the vehicle we were interested in when we arrived from Paradise, and, together, we had an adequate test drive. We enjoyed our visit with Aram while waiting for the decision process to unfold, which was also a good experience with Jose Ochoa, the sales manager. We hope and pray that we will be able to enjoy the vehicle for many years, free from any problems, and will be able to refer others to Wheeler.

Our salesperson, Aram Lemette, was ready to show us the vehicle we were interested in when we arrived from Paradise, and, together, we had an adequate test drive. We enjoyed our visit with Aram while waiting for the decision process to unfold, which was also a good experience with Jose Ochoa, the sales manager. We hope and pray that we will be able to enjoy the vehicle for many years, free from any problems, and will be able to refer others to Wheeler.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Josh was very professional, very knowledgeable of chevy's product. Nice to work with, overall excellent experience in buying my new Car. Thank you

Josh was very professional, very knowledgeable of chevy's product. Nice to work with, overall excellent experience in buying my new Car. Thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The salesmen, Josh and Danziqu were great to work with. They were patient and seemed eager to please and make sure I tried out as many cars as I liked until I found the one that was most comfortable for me. After the. purchase, Josh helped me with some tech issues like deleting the previous owner's phone contacts and replaced a fuse so that the cigarette lighters worked for charging my phone. Thank you for the courteous treatment and good communication throught the car buying process.

The salesmen, Josh and Danziqu were great to work with. They were patient and seemed eager to please and make sure I tried out as many cars as I liked until I found the one that was most comfortable for me. After the. purchase, Josh helped me with some tech issues like deleting the previous owner's phone contacts and replaced a fuse so that the cigarette lighters worked for charging my phone. Thank you for the courteous treatment and good communication throught the car buying process.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matthew Moreno was so easy to work with. I hate dealing with car sales people and the pressure they put on you to buy a car. Matthew was so pleasant and easy going he made my experience so pleasant. Him and all the staff were wonderful!

Matthew Moreno was so easy to work with. I hate dealing with car sales people and the pressure they put on you to buy a car. Matthew was so pleasant and easy going he made my experience so pleasant. Him and all the staff were wonderful!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chase Smith, a pleasant young man, came to greet me as I was looking at a 2013 Ford Fusion I had noticed previously. After a preliminary chat he had me take the car for a short drive. I pretty much thought it was what I needed. Right after that, everything was efficiently and speedily done. Overall I was very favorably impressed; customer service was “tops” beginning with Chase, thank you.

Chase Smith, a pleasant young man, came to greet me as I was looking at a 2013 Ford Fusion I had noticed previously. After a preliminary chat he had me take the car for a short drive. I pretty much thought it was what I needed. Right after that, everything was efficiently and speedily done. Overall I was very favorably impressed; customer service was “tops” beginning with Chase, thank you.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience! From top to bottom was treated first class and got a great deal!

Awesome experience! From top to bottom was treated first class and got a great deal!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great! This is too much work. I should not have to write something. This is why no one wants to do your surveys and will not do it again!

Great! This is too much work. I should not have to write something. This is why no one wants to do your surveys and will not do it again!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chase, Josh and the entire team at Wheeler Chevrolet were incredibly helpful during our recent purchase. They went above and beyond to make sure we left with the truck we wanted. They were honest, and professional while making the transaction enjoyable. I highly recommend you visit them for your next vehicle purchase.

Chase, Josh and the entire team at Wheeler Chevrolet were incredibly helpful during our recent purchase. They went above and beyond to make sure we left with the truck we wanted. They were honest, and professional while making the transaction enjoyable. I highly recommend you visit them for your next vehicle purchase.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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