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Wheeler Autocenter

(137 reviews)

Reviews

(137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thorough Customer Service

Overall, I had a great car buying experience. Scott was very friendly,transparent and straightforward. At no point did I feel pressured or uncomfortable about the purchasing process. All of my questions were answered promptly and kindly. I met with Aaron, Jay, Scott and Jennifer; everybody was super friendly and professional. Highly reccomend Wheeler Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership, ask for Sterling A+service

Straightforward, professional, & welcoming customer service. Sterling Mitchell was enjoyable to work with. Customer satisfaction was his priority with no pressure involved. He provided helpful details throughout the quick purchasing process, especially while demonstrating our new trail boss features. We highly recommend Sterling and this dealership where we will conduct future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New truck

Great car shopping experience. Thank you so much to Scott our sales person and Sue the manager and Aaron in finance. Together, they made the process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good people, good service

Jose was great! He was polite and knowledgeable, and not pushy during our purchase process. He was very good with communicating throughout the process as well. Aaron was respectful and thorough. Thank you for keeping your focus on the customer at your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2022 Chevy 2500 duramax purchase

Great service! Purchased a 2022 Chevy duramax from them. Smoothe transaction. Ask for Jose great communication through email and text. If you are looking for great service, awesome communication, lifetime power train warranty give them a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Found what I was looking for @ Wheeler!

Was thinking I wasn’t going to find the car I was looking for until we went to Wheeler! No pressure, all our questions were answered & a rather smooth experience. Thank you Jose Ochoa, I love my Mazda CX-5

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above and beyond

Very helpful and bilingual service. The price was unbeatable. We did our research for almost 2 months and was not able to find some price to beat the one we got here. All the local dealerships have outrageous prices for their trucks. So when we went back It was only because Scott (the youngest salesman) hd reached out to me to see how my search was going….

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service. Fast and quick no problems.

Worked with jason. I told him what i wanted and he took care of me. Never pushy and i never felt un heard. I highly recommend wheeler auto group for future purchases and will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Smooth Experience

I had an excellent experience with Wheeler Auto Group. I found just the right car on the first visit. Shout out to Mr. Jason Darby and Mr. Joel Sondrol for their awesome customer service! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brought a new truck and truly enjoyed the experien

I previously had purchased a truck from Wheeler and had a great experience so I wanted another truck so I came back to wheeler and had a even better experience. I truly recommend the dealership and Jason my Saleman was awesome. When I’m in need of another vehicle I will come back to Wheeler and hopefully Jason is still there cause I’d want him as my salesman again. Thank you wheeler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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