Reviews
Cole Chevrolet
Awesome staff! Very knowledgeable and quick. Needed steps and they put on right away. I drove 4 1/2 hours and was worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Cole Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Joe Osterman, josterman@colechevrolet.com
Cole Chevrolet
I?ve been going to this dealership for years now. I won?t go anywhere else as long my big brother is working here. I?m always treated nicely and everything is always explained clearly to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelsey Michelle Francke and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Cole Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Joe Osterman, josterman@colechevrolet.com
Cole Chevrolet
Dylon is the best dealer I have ever worked with, and Joe is hands down the best service manager. If you want the best possible customer service, these guys deliver every time. I will be a Cole Chevrolet customer for the rest of my life. Thank you Dylon and Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out Eric Clyde Purkey! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Joe Osterman, josterman@colechevrolet.com
Quick n Simple Thanks Kenneth
kenneth has made it simple and pretty fast 6 times now , mostly new trucks , considering another gas vehichle instead of diesle with the price of fuel
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out steve! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Joe Osterman, josterman@colechevrolet.com
Service
I had an appointment which was recognized and done efficiently. Very happy with my service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Osterman, josterman@colechevrolet.com
Best sales experience ever
Kenneth Ashcraft just put me into my 3rd vehicle. I have never purchased more then one vehicle from any other dealership. Cole Chevrolet in Pocatello, Idaho has treated me very well. From the used pick I have purchased, to the 2 new traverses, I have been very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Karla Blanco, kblanco@colechevrolet.com
Just purchased the third vehicle from Cole.
Just purchased the third vehicle from Cole. Kenneth Ashcraft is my man. From the flawless used Chevy 3500hd I bought used, to the 2 traverses my wife has driven, they made it so easy. Felt like I was getting an awesome deal without having to play dealership games. The used pickup has been so great. Kenneth found me a gem that has been running trouble free for years. It was just what I was looking for. Thank you Cole Chevrolet for an easy buying experience and for caring. You are the best dealership I have ever worked with! Philip
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Karla Blanco, kblanco@colechevrolet.com
Not a good service experience.
Not a good service experience. Scheduled appointment 2 weeks out for AC recharge. I live 45 miles away. 8:00 a.m. left car, told Darrel I would be back at noon. At noon the car hadn’t even been pulled in the shop. Never will use or recommend their service department.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dan, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Joe Osterman, josterman@colechevrolet.com
Our 5th purchase
This was our 5th purchase and couldn?t have been happier! Mario and Justin are always great to work with. Awesome price! No pressure! Look no further if your needing a vehicle, SHOP COLE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cole Chevrolet...great experience.
Salesman was very friendly and knowledgeable. Answered all my questions and helped me out a ton! No pressure and the sales team was willing to work out the best deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase