Quality Buick GMC

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
120 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    August 19, 2018

    We needed a part that required the entire front seats and dash to be removed to get the cooling in the rear of the car to work again. Poor design from... Buick. When we picked up the car the radio system no longer could pair with the phones and there is now a click sound in the steering wheel when turns are made. Disappointed. Actually when we were looking to buy the same type of car that was just serviced 5 months ago our experience was pretty bad. We found a car that had a tag clearly stating the 25% discount for Envisions, but when we went inside to talk a deal, the salesman said “Oh that was a mistake and there was no discount on that car”.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 12, 2018

    Great as usual. The staff and the atmosphere are always great; I don't mind spending time to get our car serviced at the dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • December 13, 2011

    I want to thank Victor Peralta for making our buying experience with Quality Dealership GMC such an effortless and easy process for the purchase of our... 2008 Ford F-150 Lariat which I bought on a Saturday. He was awesome - he went above and beyond to get me the trailer wiring pigtail and Owner's Guide that I asked for after we first saw and test drove the truck earlier in the week and worked with us in getting a great deal with no high dealer salesmanship pressure to buy the truck. In my mind, he went above and beyond during the whole process from our 1st visit to the day we bought it. I would definitely recommend Victor if you are in the market for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 9, 2018

    I wasn't sure how to described the noise my vehicle was making. But it did sound like metal on metal rubbing. They found what was wrong and fixed it. I... had planned my day to wait to be called. It all turned out really good. Mario Garcias was awesome. Thanks Diana

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 30, 2017

    We received exceptional customer service. Our salesman Michael Frye made sure that all required documents were ready and expedited quickly. We received... education and recommendations on the truck and it's systems to help provide the best owner experience. We will only buy our vehicles from Quality GMC from now on and tell our friends and family to go to Quality GMC for the best care, quality and service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 15, 2017

    It was great. Everyone was helpful. I have been doing business here for 30 years. It is stupid to require 20 words.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 11, 2017

    Always very professional and friendly. Considerate of my time. Took care of some recall issues, that I was not even yet aware of, at same time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    April 9, 2017

    It was good very clean facility customer service was good your asking for to much I had an oil change what more can I say

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    April 8, 2017

    Thanks for not over sale on maintenance items that may or not need to be replaced. Please clean windshield after service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 5, 2017

    Your service person (Cord) was very helpful and understanding.We were traveling through and got a "no power" and a "check engine " light. They tried several... times to make it fail after they tested but with no luck. they had to tear a portion of the intake apart and pressure test it. They found no definite cause of the problem but need to test it with a load. So, we hooked up our 33' fifth wheel and they tested it again. No problems found. We then headed for home and never had any more problems all the way to Washington state. Thank you all again Cord and your mechanics.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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