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I've now brought my 2004 Chevy Silverado in twice for...
I've now brought my 2004 Chevy Silverado in twice for repairs. At present, we are trying our second pick up. The last time we had it in for a cooling HVAC repair and the truck came home with a permanent buzz. Truck running, truck off, keys out and truck off. I stayed for emails probably up to 20 minutes and the buzz stayed. Clearly a grounding issue. I took it back in for some simple things and to get the buzz fixed. Now, my truck, with a new battery this summer, doesn't start unless jumped.... They are trying to blame the new battery. However, I'm pretty convinced they screwed up the electrical system somehow. They also ignored my request not to fix the buzzing because they made that a $1000 fix on me. How do dealerships get away with shoddy/crappy work and charge? Other businesses have to make it right.
I got my 2022 Silverado--from another dealer! Galles...
I got my 2022 Silverado--from another dealer! Galles wouldn't sell me a truck at the price listed on their website, as that would be a loss to them they said. They wanted $5,000 to $8,000 more! Amigo Chevrolet in Gallup went out of their way to help. The difference was night and day. Never again, Galles!
I brought my daughters Chevy Cruze in for oil change and...
I brought my daughters Chevy Cruze in for oil change and tire rotation. They 'forgot' to reset the Tire Pressure Monitoring System, and now a low front tire indication is really a rear tire issue. I expect more attention to detail.
Stephen Gallegos greeted us with the outmost respect and...
Stephen Gallegos greeted us with the outmost respect and hospitality any customer should expect. He was very knowledge about what we as consumers were interested in. The Traverse we had purchased was well within out budget and to our liking. We continue to do business with Stephen Gallegos and Galle's Chevrolet in any future vehicle purchase.
Very friendly staff at Gales Chevrolet. Stephen Gallegos...
Very friendly staff at Gales Chevrolet. Stephen Gallegos jumped right on to exactly what we wanted and went out of his way to make sure we left with an awesome truck. We were in and out under a couple hours, it didn’t take all day like we’ve experienced before. Also shoutout to Chris and Juan!!!
I had to replace my fuel tank. Everyone here was very helpful. They worked with my insurance company and it all seemed to happen seamlessly. Thank you.
Their customer service was very pleasant and very nice I recommend going their for any of your troubles you will have fun and they give you a free car wash
Your satisfaction is important to us, so we want to sincerely thank you for choosing Galles Chevrolet Company and we hope to see you again soon!
Don’t buy a Truck from Galles!
My new 2020 Chevy Silverado 6.2L Trail Boss LT broke down with only 1613 miles on it. The engine has to be replaced? The Dealership GM(Eddy Espinosa) did nothing to help me. Mr. Espinosa instead, wanted to throw me and my wife out of his dealership. Be careful buying from here!!
Mr. and Mrs. Hern, thank you for taking time to rate our dealership. As you are aware after you came into our dealership threatening us with an attorney if we did not give you another new truck and take back the one you purchased I asked you to leave and have your attorney contact us. Unfortunately you and your wife did not take that well and you both started screaming at me and I escorted you out of the showroom where we continued to have an unacceptable bilateral loud conversation. all three of us calmed down as you allowed me to explain the process that you must follow in your situation with your truck. We both apologized to each other and we brought in your truck from the dealership in Santa Fe and gave you a truck loaner to drive until we receive direction from Chevrolet Motor Division as to what action we should take relative to the engine repair or engine replacement of your truck. We will continue to keep you updated on the progress of the truck as we get updates from Chevrolet. Galles Chevrolet Management
This dealership has some of the friendliest salesman and...
This dealership has some of the friendliest salesman and management there is! i would definitely recommend if you’re looking to get treated right, and create a bond
Great chevy dealer
Really nice dealership, they were willing to work with me on price and ultimately got me a great deal on a car. They stayed late after the dealership was technically closed just to help me buy a car. I would highly recommend them to anyone looking for a chevy
David, thank you for your positive dealership rating. We appreciate your business and look forward to serving you in the future. Galles Chevrolet Management