Reviews
This dealership was by far the BEST to deal with! They...
This dealership was by far the BEST to deal with! They went above and beyond any other dealership we have went to. We left many other dealerships due to poor customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
bsmith7788@aol.com
Outstanding service during the buying process. Paperwork was timely, done correct and absolutely perfect. On the corvette side, Rick Conti was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Coughlin, Bill! Enjoy your new Corvette!
Contacted Rick Conti at the beginning of Febuary 2021...
Contacted Rick Conti at the beginning of Febuary 2021 about purchasing a New 2021 Corvette Stingray. Rick Conti has to be the RUDEST new car sales person I have ever talked to about buying a new car. In the last FOUR MONTHS Rick Conti has not returned any of my calls, texts or emails. I have been pre-approved through the bank and have been ready to buy. I would rate Rick Conti ZERO STARS out of a possible five stars. Terrible waste of time. What a jerk...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have purchased 3 new trucks at this dealership since...
I have purchased 3 new trucks at this dealership since 2016 and always got good service from all employees. John Riley sales manager always worked with me to get the best deal on my trade.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lazy, uninterested staff. Steer clear of this...
Lazy, uninterested staff. Steer clear of this dealership. Couldn’t get the used car manager, or even a sales person for that matter, to look at my vehicle. Terrible customer service
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They were able to get my truck in the same morning that I...
They were able to get my truck in the same morning that I called, even when they were busy, & they were able to find & fix it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my 2020 Corvette to them to install a high wing...
I took my 2020 Corvette to them to install a high wing spoiler. Was supposed to be done same day. Received call from service tech indicating the paint on the rear lid was damaged as they removed the factory installed spoiler. The car would be sent to the paint shop for repair before installing new spoiler. Talked to them today and car is still not ready. Hopefully Monday which would be 1 week. So my new car has been damaged with fresh paint and repairs due to dealer error. Very disappointing
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Execellent service for out-of-state purchase!
I recently purchased a 2017 Corvette from this dealer and the process was superb. This was my first time purchasing through an online listing and having not seen or driven the car. I worked with Terry and he was great in terms of communication and service. After we agreed on a price and financing, I flew up to take delivery of the car. Terry was very helpful with making sure I had all the information I needed. It turns out that the dealer buys and sells a lot of Corvettes and deals with out-of-state purchases routinely so the process was very smooth. I also appreciated how Terry made sure the car was spotless before leaving the detailing area. I was apprehensive in the beginning about doing a deal sight-unseen but really appreciated the candor and communication throughout the process. I would highly recommend for anyone else looking for a Corvette and purchasing from other states.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave a detailed review! We appreciate the kind words!
Slick Selling of a Corvette
I began working wit a salesperson on 3/26 and made offer on 3/27 thinking I would hear back that same day if the offer was accepted. I called back several times Saturday but never received a return call. I called Monday (3/29) and got a return call from another salesperson and was told that my offer was rejected. I said I would pay the asking price and she said they would get the ball rolling. I was called back that same day and was told the car was sold on Friday 3/26. The car was still on their website on Monday and the price had increased from $71,500 to $74,850. The worst experience I have ever had attempting to purchase a car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Bob. I have looked through all of our leads for Corvette's from South Carolina and I am not seeing any that would fit your description. Could you please email us at socialmedia@coughlincars.com with your full name and phone number? Thank you.
They let me know what was needed for my truck as...
They let me know what was needed for my truck as requested. The service was done in a timely manner. I will be returning for future service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair