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We really felt like the salesperson wasn't listening to our needs and wants. The vehicle he finally showed us was close, but WAY OVER PRICED. We thanked... him for his time and told him we would either come back to buy or call and let him know we bought elsewhere. I know the first rule is to not let the customer leave, but he was more than pushy. We did buy somewhere else and called him to let him know. A month later after telling them numerous times, they are still calling, emailing and texting us.
had my Chevy Traverse taken to this dealership for a shifting problem, in July 2019, the advisor, Gerald, diagnosed the issue as a broken engine mount... as the cause, which was replaced and charged to my card. After getting my SUV back, the problem persisted , and when we returned with the same complaint, he diagnosed itas a broken transmission part, for which a quotation of 6k was prepared. The initial diagnosis was incorrect for which the company should be held responsible , but the dealership refused to return the amount. I believe that this is a fraud to the customer , since the mechanical issue was incorrectly diagnosed initially and that should not have been charged. The dealership has not responded t our complaint, and no redressal has been seen, I would definitely not suggest this dealership for any business
Great experience from friendly employees. I would recommend to friends and family.
Mr. Harrison and Whitney are the best. On Labor Day they fed me, gave me massive rebates and a slew of amenities to go along with my new truck. You both... are invited to the wedding.
The whole experience was excellent, mostly due to our Customer Representative Terry Williams Levy. She was so kind and professional throughout the entire... process. Terry made buying a new car very special. Now we have met other employees like Helen Brown and Kim Yan--they are both phenomenal! I LOVE MY CORVETTE! Karen Cress
Our experience at Parkway was good. We talked with Trina Muse. She was very knowledgeable and extremely easy to work with and talk to. Please consider... Parkway and Trina Muse for your next car buying experience.
Great! And fast ! I would recommend this place to anyone that needs to purchase a new car or needs their car serviced.
Excellent service. Friendly and professional service advisors.
I would Highly recommend Parkway Chevrolet for vehicles. Great, friendly people that treat you like family and go out of their way. Great pricing and the... state of the art closing was awesome. This experience was the Best buying experience I've ever had. You have a new customer for life. Thanks Parkway!!!
Bill the service writer was tip top! Communication was daily during the repair process. Everything was handled with professionalism and care!
Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about ...your recent visit. Take care!