Reviews
I have had the pleasure of working with Mr Mario Garza and Mr Manuel Torres for the past 10+ years. I have bought my last 6 cars from them. I will not go anywhere else. I have the receipts to prove it. They are honest and straight forward not to mention professional and treat their customers with class.
I have had the pleasure of working with Mr Mario Garza and Mr Manuel Torres for the past 10+ years. I have bought my last 6 cars from them. I will not go anywhere else. I have the receipts to prove it. They are honest and straight forward not to mention professional and treat their customers with class.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your continued loyalty and for trusting Mario Garza and Manuel Torres with your vehicle purchases for more than 10 years! Six vehicles is an incredible testament to the relationships they’ve built through honesty, professionalism, and straightforward service. We truly appreciate your support and are grateful to have you as part of our dealership family. We look forward to helping you with many more vehicles in the future!
Wow, thank you so much for such a wonderful review! It truly means a lot to us that you continue to put your trust in the Parkway Chevrolet family. We’re especially happy to hear that Mike Sanchez made your visit such a positive one with his professionalism, honesty, and genuine care. We know how important your 2019 Stingray is to you, and there’s nothing better than leaving the dealership feeling confident and reassured that your vehicle is in good hands. The fact that you’ve trusted us with purchasing your vehicles and now plan to trust our service team with caring for them is one of the greatest compliments we could receive. Thank you for being part of the Parkway Chevrolet family. We’ll be here whenever you and your Stingray need us, and we look forward to seeing you again!
Well I happened again!!! This time I took it to the service department to get something checked out on my 2019 Stingray and Mr. Mike Sanchez was my services advisor. No only was he very professional, but extremely polite. He was honest and straight forward. I actually walked out of there extremely pleased and reassured that my vehicle was in good condition. It was a pleasure taking my car out to Parkway Chevrolet and obviously, I will be taking it there for service. Now I just won't buy all my cars there, I will have the latest addition to the family serviced there knowing fully well everything will be great!
Michael was very attentive and informative regarding the service that would be performed on my vehicle. He took the time to explain the details clearly and ensured that I understood the recommended work before proceeding. Michael was friendly, professional, and provided excellent customer service throughout the entire process. His communication and attention to detail made the experience smooth and reassuring.
Michael was very attentive and informative regarding the service that would be performed on my vehicle. He took the time to explain the details clearly and ensured that I understood the recommended work before proceeding. Michael was friendly, professional, and provided excellent customer service throughout the entire process. His communication and attention to detail made the experience smooth and reassuring.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We’re glad to hear that Michael provided attentive, informative, and professional service throughout your visit. Taking the time to clearly explain recommended work and making sure our customers feel comfortable and informed is very important to us. We’ll be sure to share your kind words with Michael. Thank you for choosing us, and we look forward to serving you again!
Post Review 6/29/26 I had a issue with the lube department of Parkway Chevrolet.. When I bought my vehicle I was given a life of vehicle discount price on the oil change and lube but on the 29th I was told that it wouldn’t be honored anymore. It’s not the money issue with me it’s the going back on there word..I contacted the dealership and received a call from Joe Miller who apologized for the mixup and said the agreement would be honored and if I bring my vehicle back in he would comp the service. If I buy a Chevrolet vehicle again I would definitely buy it from Parkway because this is the only problem I have had in over twenty years and they resolved it and employees Jason Jahn, Chris Hughes and Mark Ramano have become great friends. These guys are Top Shelf
Post Review 6/29/26 I had a issue with the lube department of Parkway Chevrolet.. When I bought my vehicle I was given a life of vehicle discount price on the oil change and lube but on the 29th I was told that it wouldn’t be honored anymore. It’s not the money issue with me it’s the going back on there word..I contacted the dealership and received a call from Joe Miller who apologized for the mixup and said the agreement would be honored and if I bring my vehicle back in he would comp the service. If I buy a Chevrolet vehicle again I would definitely buy it from Parkway because this is the only problem I have had in over twenty years and they resolved it and employees Jason Jahn, Chris Hughes and Mark Ramano have become great friends. These guys are Top Shelf
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience and for giving us the opportunity to make things right. We sincerely apologize for the mix-up regarding your oil change and lube discount, and we’re glad Joe Miller was able to reach out, address your concerns, and honor the original agreement. Your trust and loyalty over the past twenty years mean a great deal to us. We’re also happy to hear Jason Jahn, Chris Hughes, and Mark Ramano have made such a positive impression. We truly appreciate your continued support of Parkway Chevrolet and look forward to serving you again.
My Chevy was in and out of the dealership in less than 24 hours. I had a check engine light on with some emission issues. I really appreciate the short time I was without my truck. Good job !!!
My Chevy was in and out of the dealership in less than 24 hours. I had a check engine light on with some emission issues. I really appreciate the short time I was without my truck. Good job !!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We’re glad we were able to get your Chevy diagnosed and back to you in less than 24 hours. We know how important your truck is to you, and we truly appreciate you trusting our team with your check engine light and emissions concern. We’re happy we could help!
Salesperson, Drew, was excellent. We agreed on a price before I ever stepped foot in the dealership! Finance was a different animal. Although polite and friendly, be ready to watch the numbers closely! Always verify the ?buy rate? before you get to the finance office. They can legally up your APR for profit. Buyer Beware! Don't assume a Tier 1+ credit score guarantees you the bank's best rate without asking for it!
Salesperson, Drew, was excellent. We agreed on a price before I ever stepped foot in the dealership! Finance was a different animal. Although polite and friendly, be ready to watch the numbers closely! Always verify the ?buy rate? before you get to the finance office. They can legally up your APR for profit. Buyer Beware! Don't assume a Tier 1+ credit score guarantees you the bank's best rate without asking for it!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional and friendly. Taking my mobility issues to heart so I did not have to do a lot of walking. Treated me with respect. E
Very professional and friendly. Taking my mobility issues to heart so I did not have to do a lot of walking. Treated me with respect. E
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The best experience I’ve ever had buying a vehicle. I purchased a Z06 with Mathew Richey and the entire process took about one hour from start to finish. The negotiation was fair and straightforward, communication was quick, and there was none of the usual back and forth you often see at dealerships. Everything was handled in a very professional and efficient way. The manager, Michael, was also extremely helpful and made the process smooth. We were able to close the deal quickly and without any issues. GMS supported and close the deal with no problem. I truly appreciated how simple and respectful the entire experience was. I most certainly be back there for my next Chevrolet
The best experience I’ve ever had buying a vehicle. I purchased a Z06 with Mathew Richey and the entire process took about one hour from start to finish. The negotiation was fair and straightforward, communication was quick, and there was none of the usual back and forth you often see at dealerships. Everything was handled in a very professional and efficient way. The manager, Michael, was also extremely helpful and made the process smooth. We were able to close the deal quickly and without any issues. GMS supported and close the deal with no problem. I truly appreciated how simple and respectful the entire experience was. I most certainly be back there for my next Chevrolet
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The customer service was on point and Shawn was great. I will definitely recommend Parkway and Shawn in the future to anyone looking to buy a vehicle.
The customer service was on point and Shawn was great. I will definitely recommend Parkway and Shawn in the future to anyone looking to buy a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have had an extremely disappointing experience with this dealership from start to finish. My Tahoe required an engine replacement at just 23,000 miles, which was frustrating enough. While the vehicle was in their care, the dealership damaged my otherwise pristine vehicle by denting it. What followed was an unacceptably long repair process that required multiple trips back to the body shop before the damage was finally corrected. In addition, the stereo and audio system have never worked properly, and the dashboard display intermittently goes out. For nearly two years, I have been told the same excuse—that “engineers are working on a solution”—yet neither issue has been resolved. The most troubling issue involves the rental car provided through Hertz while my vehicle was in the shop for several months. Despite being assured by the dealership that the rental was fully covered, I have been receiving repeated payment demands from Hertz for over six months. I have personally brought the paperwork to the dealership multiple times and have been told the matter was “taken care of,” which is clearly not true. This dealership has consistently failed to follow through and has provided misleading information. Based on my experience, I strongly recommend avoiding this place altogether.
I have had an extremely disappointing experience with this dealership from start to finish. My Tahoe required an engine replacement at just 23,000 miles, which was frustrating enough. While the vehicle was in their care, the dealership damaged my otherwise pristine vehicle by denting it. What followed was an unacceptably long repair process that required multiple trips back to the body shop before the damage was finally corrected. In addition, the stereo and audio system have never worked properly, and the dashboard display intermittently goes out. For nearly two years, I have been told the same excuse—that “engineers are working on a solution”—yet neither issue has been resolved. The most troubling issue involves the rental car provided through Hertz while my vehicle was in the shop for several months. Despite being assured by the dealership that the rental was fully covered, I have been receiving repeated payment demands from Hertz for over six months. I have personally brought the paperwork to the dealership multiple times and have been told the matter was “taken care of,” which is clearly not true. This dealership has consistently failed to follow through and has provided misleading information. Based on my experience, I strongly recommend avoiding this place altogether.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Want red carpet service ask for Darrell. Very patient & excellent customer service. Walk you through the entire process. Not a pushy salesman.
Want red carpet service ask for Darrell. Very patient & excellent customer service. Walk you through the entire process. Not a pushy salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car