Reviews
Customer
I liked the scheduling process, the pick-up at my work was great and the service overall went fantastic. I would highly recommend Jansen Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always great experience and great people
Bought a lot of cars and trucks from them and never had anything but great experience. Floyd was fantastic. Next time we need another we will be back. Thanks to everyone there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jansen Chevrolet Service Department
Great customer service in the service department. Covid-19 social distancing in effect. Instructions were clearly marked instructing how to proceed. Fast service. Always a good experience at Jansen. Even better, a $20 coupon on service for being an essential employee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chevrolet Silverado 1500 has a vibration
The service department employees did everything to fix my truck. Unfortunately, Chevrolet is willing to allow a low quality product to go out the door. It is unacceptable for a brand new truck to have a vibration like this truck has. It is absolutely frustrating to drive down the road and feel the buzz in the steering wheel like I do. I wish I wouldn't have purchased this truck. Chevrolet should stand behind their product and fix this truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jansen Chevrolet in Germantown, IL: W.O.W.
This place is amazing! The people are awesome! The service department is second to none. Their slogan, "Come as a customer, leave as a friend." is the perfect slogan for them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jansen?s
Love this place. My parents have been coming here for over 20 yrs. Now my husband and I are doing all our car needs here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding customer service and easy buying
Top notch customer service that went above and beyond to get the vehicle I wanted. Never pressured me or pushed me to purchase. My salesman, Mike Howard, is highly recommended and treats you like family. Additionally, his sales manager, Shane Street, called me to make sure I got the vehicle I wanted with all accessories. We are Jansen Chevrolet customers for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
joe_varel@yahoo.com
excellent service. Eric and the guys in the service department provided professional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Howard
John Howard?s knowledge is exceptional his YouTube videos are tonthe point and most informative I would definitely putchase a vehicle from this dealership I look forward in purchasing my next equinox at jendons
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice people
Started with a conversation online, ended with a new car! People were informative and made the process easy. Great warranty programs too, so feel better buying a used car...
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase