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Modern Auto Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good experience

Doug, Alex, Matt and Brian were great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience!

This was by far one of the best buying experiences I have had buying a car! I never felt pressured and Steve answered all my questions and was very patient. I was involved in an accident which totaled my car and was just looking to see what I might want to buy. They had exactly the car I wanted , were easy to negotiate with and finished in a short amount of time. THANK YOU SO MUCH, Celeste and Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service beyond Compare!

Modern Auto always delivers! From the leasing process with Doug, to the paperwork with Celeste, to the final process of servicing with the greatest bunch of service personnel around; the process was transparent and simple. After a few factory flaws were discovered; the service department had me on my way in no time. Another thing that may go unnoticed is Modern Auto's commitment to the community with it's charitable endeavors. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a program vehicle

Doug Kleekamp did a great job, and we are very happy with our Chevy Equinox

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying Experience

This is the second car we purchased from Modern Auto but the first since my husband died. Doug and Alex were very helpful and courteous to me at all times durinig this process I started out looking for a used car and had given them specific things I did not want and my price limit. They were very patient with me trying to meet my requirements. We finally found that one, a 2015 new Trax. The test drives proved this was the car for me. Doug was very helpful and courteous letting me take the car home overnight to test it on my roads and for night driving. When I returned the car my son was with me and Doug took the time to explain things to him and we made a deal and took the car home with a full tank of gas. I returned on Tuesday morning to finish all the paper work which went very smoothly, always explaining each thing to me. The car was taken to the shop to be cleaned and the gas tank again filled. After it was ready to go Doug took the time to again explain all the new things on the car and helping to set up the extra advantages and again saying if you have any questions just call or stop by. We have been a customer of Modern Auto for many years, always having our cars serviced there and always satisfied with the work and the courteous atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

Thanks to Doug, Celeste and Matthew for a great experience in getting our Equinox.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

Kurt and Brian were very good to work with. From the time I visited to the time we agreed on a price they were friendly and showed me they truly wanted my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent buying process

One of the easiest buying processes we have ever had. Matthew was great to work with, with a great deal of knowledge about the car we purchased and wanted to make sure we truly knew the car and all the amenities before we left the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy purchase Process

Bought 2 vehicles last week. Everything went fine, Financing process was easy and advantageous for the purchase. Everyone is envious of the new truck. Thank you Brian, Kurt, Larry and Matt of Modern Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our 2015 Buick from Doug Kleekamp and Modern Auto

This is our fourth vehicle that we bought from Modern Auto. The last two were new that Doug Kleekamp sold us. We were extremely satisfied with his knowledge, friendliness, and willingness to make a deal happen. Doug explained all the bells and whistles on our new Verano and was very patient with his explanations. He had the car completely cleaned, full of gas, and ready to go at the time promised. He has also made himself available to answer any questions or problems we may have at any time of the day in the future. Obviously we were completely satisfied with Doug's salesmanship from our last experience and returned to him again for this sale. If we need another vehicle in the future, we would definitely seek Doug's help at Modern again. We have enjoyed working with Modern Auto over the years since moving to Washington Missouri, and would highly recommend Doug and Modern to any of our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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