Reviews
They were fast and efficient Normally dealerships take a
They were fast and efficient Normally dealerships take a long time to get car ready and paperwork and they got it don't fast and I was out the door
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Matt Hansen Matt@hansenmotors.com
We have spoken to your service department a number of
We have spoken to your service department a number of times on being able to record conversations or video on the new car we purchased from you. We have purchased 3 different chips and none have worked. This is a feature that should have come with the car.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Andrea, Thanks for taking my call today. I apologize for the confusion you have experienced on the recording system, and I totally understand your frustration. After reading service bulletins, I found this YouTube video to be as helpful as anything. I have ordered several SD Cards in the class 10 and want to format it and see if it works. I'll send it your way once I verify that it works. https://youtu.be/ZpqVw9PCKqg?si=IoDlm6Qf7TdCtJM7 Jake Lund 435-226-1021 jake@hansenmotors.com
Serviced my car and rotated my tires, which is what I
Serviced my car and rotated my tires, which is what I went in for. They always do a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com
Earl was great to work with and we've used your service
Earl was great to work with and we've used your service department for awhile with our old 2020 Silverado. We feel like Cody and Spencer have taken care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com
Jon and the staff have been very helpful with helping me
Jon and the staff have been very helpful with helping me to learn how to operate the many systems my new truck has available
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for Jon and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com
So far all has been great!
So far all has been great! Hope to continue. Tyler Valberg is friendly and so thorough. Appreciate the honesty of all whom we encountered at Hansen Motors.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com
After getting our Buick serviced and a 21 point check in
After getting our Buick serviced and a 21 point check in December I had to clean the air filter myself the brake fluid was low and a half quart of oil low. I got pulled over for a expired plate that was due January of 23 I had forgot to renew them You would think that someone would have noticed it in the 21 point check, not sure if I will have them service it again.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. We've never thought to check for vehicle registrations where the state sends out notifications, but it is a great suggestion. We'll take it into advisement. Thanks for your time in leaving a review and letting us know where we fell short. We'd love to get to the bottom of this and turn things around for you. Matt Hansen 435-226-1012 Matt@hansenmotors.com
Hansen always takes care of me and my vehicles.
Hansen always takes care of me and my vehicles. They are reliable and trustworthy. Definitely recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shanna, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com
The people I work for are work for me are always
The people I work for are work for me are always pleasant. They know what they’re talking about. They hurt quickly and always very polite. Thanks for Hanson Motor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com
I used to take my truck to Ken Garff because that’s where
I used to take my truck to Ken Garff because that’s where I bought it. After meeting Cody and explaining all the issues I had there he asked me to bring it to him and he is absolutely taken excellent care of my truck and me since day one. I will absolutely be bringing my truck to him and spreading the word.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear Cody provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com