Reviews
Didn’t seem to want to listen to what I wanted to busy to
Didn’t seem to want to listen to what I wanted to busy to listen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Hansen 435-226-1012 Matt@hansenmotors.com
After 2 visits for a simple oil / transmission service,
After 2 visits for a simple oil / transmission service, the skid plate was not bolted to the bottom of the car causing me to have to take it to a different dealership for repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Scott, Thank you for your review. We're sorry your visit didn't go as planned, and I'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please let me know when the best time is that I can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Hansen Matt@hansenmotors.com
They were nice and helpful, and I got my new car in the
They were nice and helpful, and I got my new car in the same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com
Towing and evaluation were done in good time.
Towing and evaluation were done in good time. Everyone was very cheerful and helpful. Review was written on previous page.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joan, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com
They are all great people to work with and always take
They are all great people to work with and always take care of the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chuck, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com
They were incredible.
They were incredible. They let us borrow a loner car while fixing our truck and didn’t charge us for it! That’s a big deal when you have little kids and it’s not the easiest thing to have a friend or partner pick you up or drive you in. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jon and Cody went out of their way to help me out and
Jon and Cody went out of their way to help me out and get my truck up and running again! Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Tom. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com
Hansen Motor Company and Tyler Valberg was by far the
Hansen Motor Company and Tyler Valberg was by far the best people to work with. They made it so easy and fun to buy my new pickup. I wasn’t pressured to purchase a bunch of crap I didn’t need. And I was able to without a hassle to get a fair price for my new truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review, Tim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com
Very helpful and does not pressure you to buy but shows
Very helpful and does not pressure you to buy but shows you all the options they have for you:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Lyndsay, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com
I don't remember meeting Cody Varney.
I don't remember meeting Cody Varney. Our salesman was Jeff. He was very kind and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com