Reviews
Very respectful and time eficant. Was saprized about the qwality of conversations. I was greatful and honorded to be apart of there day.
Very respectful and time eficant. Was saprized about the qwality of conversations. I was greatful and honorded to be apart of there day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to make an appointment online. When I asked the chatbot for a confirmation, my appt was confirmed with no issue. Arrival, dropoff, and resolution of the issues exceeded my expectations.
Easy to make an appointment online. When I asked the chatbot for a confirmation, my appt was confirmed with no issue. Arrival, dropoff, and resolution of the issues exceeded my expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad online scheduling and confirming your appointment felt straightforward. Hearing that arrival, dropoff, and resolving the issues with your Chevrolet Silverado 1500 surpassed your expectations is rewarding for our service team. Justin Collins General Manager 270-600-3345 [email protected]
Amazing It was as always an amazing experience, Sidney was amazing as always Amazing, amazing
Amazing It was as always an amazing experience, Sidney was amazing as always Amazing, amazing
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear your service visits for your Chevrolet Blazer continue to impress. Your kind words about Sidney mean a lot to our team. Justin Collins General Manager 270-600-3345 [email protected]
Quick service and very nice customer service The website was very easy to navigate to schedule
Quick service and very nice customer service The website was very easy to navigate to schedule
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy our website made scheduling service for your Chevrolet Colorado straightforward, and that our team provided prompt service and a warm welcome. Justin Collins General Manager 270-600-3345 [email protected]
John is always helpful and very knowledgeable. I will continue to go to Big M as long as he is there in the service department.
John is always helpful and very knowledgeable. I will continue to go to Big M as long as he is there in the service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you can consistently count on our service team for helpful, informed support is rewarding. Thank you for continuing to choose our service department for your Chevrolet Traverse. Justin Collins General Manager 270-600-3345 [email protected]
This dealership makes me feel like family. They have gone above and beyond for me in the vehicle department!
This dealership makes me feel like family. They have gone above and beyond for me in the vehicle department!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you feel like part of our family means a lot to us. We’re happy our team exceeded your expectations with the service on your Chevrolet Traverse. Justin Collins General Manager 270-600-3345 [email protected]
Outstanding mileage based service for my Chevrolet 2500. Everything went as planned and my service advisor John kept me updated.
Outstanding mileage based service for my Chevrolet 2500. Everything went as planned and my service advisor John kept me updated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased the mileage based service on your Chevrolet 2500 went according to plan and that our service advisor kept you informed throughout. Justin Collins General Manager 270-600-3345 [email protected]
Sidney is great to deal with. She is a straight forward, and confident tech. I like not feeling pressured to do 'more' than what I scheduled for.
Sidney is great to deal with. She is a straight forward, and confident tech. I like not feeling pressured to do 'more' than what I scheduled for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sidney’s direct, assured approach is something we’re proud of. We’re glad your Chevrolet Trailblazer service visit stayed focused on the work you scheduled, without pressure to add more. Justin Collins General Manager 270-600-3345 [email protected]
I was told I would get a response within 24 hrs for my issue with brake warranty and have not heard back three days later. I will likely not be back in nor will I buy another Chevy product.
I was told I would get a response within 24 hrs for my issue with brake warranty and have not heard back three days later. I will likely not be back in nor will I buy another Chevy product.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Justin Collins General Manager 270-600-3345 [email protected]
Always a Great Experience! Through all the years, the Service Department, along with the employees, have been a Blessing! A true bright spot in today's world! A Big Thanks to the whole team!
Always a Great Experience! Through all the years, the Service Department, along with the employees, have been a Blessing! A true bright spot in today's world! A Big Thanks to the whole team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service department has made your visits so positive over the years means a great deal to our whole team. Thank you for choosing us to care for your GMC Sierra 1500! Justin Collins General Manager 270-600-3345 [email protected]