Big M Chevrolet

Everything about our experience was exceptional and flawless. They went above and beyond to accommodate us. David Akers is truly one of a kind! I reco...mmend Big M Certified Pre-Owned to everyone! You will not be disappointed!

Would never recommend to anyone. I'm very disappointed and regret going here. Rude customer service from the "specialist". Manager was nice enough. St...ill wasn't wasn't worth being lied to continuously and being treated rudely.

Contacted Big M about a used car they had, after confirming they had it I made the drive out to look at it. The car seemed in order, so I asked if the...y could give me a trade in offer on a vehicle which I hadn't drove out. They said yes, so I sent in pictures of my trade with all the info they asked for. They were slow to respond but the next day I did receive a response and they confirmed the options on my vehicle were correct. I never heard any other correspondence from them after this. I checked on Cars.com and Big M's own site and a day later saw the car I looked at was no longer listed. So clearly they sold the car while they were in the process of making me an offer on my trade. I placed no deposit, so I had no expectation that it might not sell in the meantime however rather than tell me the vehicle was sold, I received zero correspondence. No one asked me if there was anything else I was interested in or if I might still want to trade my vehicle to them, if they would still make an offer on my trade, or anything. Cars sell and that's fine, but the least they can do is inform you that the vehicle you asked about is sold when they're actively working through an offer on it. Most dealers will do this, so I was really surprised to have heard nothing back. I do not live close to this dealership, so I don't see myself going back if I can't count on reliable communication from them.