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Shields Auto Mart

(131 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (217) 568-6159 (217) 568-6159
Used (217) 568-6158 (217) 568-6158
Service (217) 568-6157 (217) 568-6157

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shields Auto Mart from DealerRater.

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Cruising in my new Cruz

After my car being totaled in a car accident Dale Scudder from Shields Auto Mart set me up with my new Cruz. I absolutely love it! I give Dale all the info and he found what I needed quickly with no pressure to get something else or spend more money. I would recommend Dale and Shields Auto Mart to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love Love Love my new Journey

Dale Scudder was great and found me the perfect car! He made buying my new car easy and the staff at Shields Auto Mart were friendly and helpful. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Found the truck I wanted.

I loved dealing with Shields Auto Mart and the salesman Dale Scudder. The process was very easy and Dale didn't pressure me on anything. He went over everything with me and made my experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesman!! and staff

Dale Scudder did a great job finding me a car at the right price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Good!

Shields did a very good job. Dale Scudder did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and best selection

The customer service was outstanding. Our salesman Rich Heintz helped us find exactly what we wanted and was very patient with us. We feel we got the best vehicle for us and the best price in the entire area. We are repeat customers and will continue to look to Shield's for our auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

I have bought several cars from Shield in Paxton, IL. I always deal with Steen and he has provided great service and always been able to get me in the vehicle that I want. Overall the entire dealership provides great service during and after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greg Shields always takes care of me!!!

Been taking my car here for over a year, Greg is very helpful and always coordinates all my car care needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my Encore!!

Went to look at a Buick Encore with my wife. Shields went over the vehicle with her and let her drive it overnight to make sure it met all of her expectations. We love the vehicle! Had our first service this week and Rick Ingold is a great help to anyone in need of service. Thanks Shields and keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy Experience

Easiest car buying expierience EVER! Painless transaction and fast resuls!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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