Reviews
Same very smooth and enjoyable process as the previous
Same very smooth and enjoyable process as the previous four vehicles we have purchased with Pete!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pete worked with us to order a new truck to meet our
Pete worked with us to order a new truck to meet our specifications. He’s understanding, thorough, knowledgeable and very understanding. He helped us achieve our goals for a new vehicle at a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was excellent and the salesman was very
The service was excellent and the salesman was very knowledgeable. The finance manager was very good also. We have been trading vehicles here for 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and very helpful staff.
Great service and very helpful staff. I would definitely recommend this dealership for buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I received a bounceback email thanking me for contacting...
I received a bounceback email thanking me for contacting them and that they hoped they had answered my questions. They hadn't answered any questions at all - I merely wanted to know if the vehicle they had listed was still available and, if so, I was willing to travel to buy it if, once I learned more about it, it met my needs. I sent a reply stating that. I never heard from them again. Why list a vehicle and ask for someone to contact them if they don't bother following up?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service! Good deals and staff that are happy to...
Great service! Good deals and staff that are happy to make things happen for you! Kyle and Pete were very easy to work with. Total team effort!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect place to buy a car. Cars are great, sales people...
Perfect place to buy a car. Cars are great, sales people (Pete) honest, answered all my questions. Very helpful for a me especially being an older lady. Warranty, is awesome. Thank you, Pete and Shields
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Pete & Doug at Shield's Paxton store made buying this '16...
Pete & Doug at Shield's Paxton store made buying this '16 F150 a quick simple pleasure. They were easy to deal with and did not play the usual games that car dealers seem bound to subject a buyer to. They were honest and I think gave me the best deal possible. I look forward to a good relationship with them, and would reccomend them to anyone looking for a new or used vehicle!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice, down to earth atmosphere . I never felt...
Very nice, down to earth atmosphere . I never felt pressured or rushed to make a decision. The staff went above and beyond in accommodating me. Easy to work with. Both Doug and Pete answered all my questions and took their time with me. It was my first experience at this dealership and would not hesitate go back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shields automart was a pleasure to deal with, I bought...
Shields automart was a pleasure to deal with, I bought a car from them online from 600 miles away. The car was exactly what they said it was. No pressure , no lies , just nice people to deal with. I would drive another 600 miles one way for that service. Rich Heinz was aces. Took the time to explain everything. I wood recomend him. Thank you Pete, rich, and Karen for helping us get what we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car