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Tony Brown Chevrolet, Inc (Sold)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tony Brown Chevrolet, Inc (Sold) from DealerRater.

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I am currently in the market for a C8 Z06 and when I

I am currently in the market for a C8 Z06 and when I reached out to Tony Brown Chevrolet, now named Flaherty Chevrolet and operated by Travis Flaherty to inquire about the one they have in stock I was told that there was a $20k market adjustment on this Vette. When I told Travis Flaherty that there were C8 Z06’s selling for MSRP all over the U.S. his response to me was “If you can’t afford it don’t be wasting my time” I was shocked by his response, I have never been spoken to like this from a car salesman let alone the owner of a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

This is a totally bogus review. The gentleman never truly shopped at our dealership. I posted a video on a Corvette Facebook page showing our newly arrived Z06 Corvette. It never listed or even discussed the price of the car. I believe this gentleman went directly to our page and saw what we had the car priced at and immediately started blasting me for the listed price we have it online for. His name was actually Joe or Joel on the post which I had to take down because he kept harassing me over the price of the car. I simply told him to stop trolling me and if he couldn't afford the car to move onto the next post. We would never tolerate anyone talking disrespectful our customers, but we certainly won't tolerate harassment from someone who's not even a customer. He literally sent 25+ replies to my post over the course of about 30 minutes which I decided to take down. This review is truly irrelevant and should be taken down as the gentleman never shopped our dealership thru Cars.com or anyone else.

Service

One of the easiest places to get service work. Service advisor was informative and I felt he had my best interest in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tony Brown Chevrolet

Always very helpful and friendly! Very Knowledgeable service repair techs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

This dealership is awesome. Friendly staff, fast service, just a great experience. I?ll definitely go back when ready to buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Jackie Karger

Prompt service, incredible staff. reasonable charges.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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22 C&C

First time dealing with To y Brown Chevrolet and I will be back. Done told 3-4 people to go there Al & Chet were great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tony Brown Chevrolet

Had engine leak repaired. Was provided with a loaner car during the duration of my car?s repairs..excellent experience with local business; appreciate the convenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Courteous prompt stAff who keep you informed about vehicles conditions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Wonderful, reliable, and honest people! I recommend everyone to go go here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Travis Flaherty - General Manager

Great job

nice job by dealership, always helpful and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the kind words, David. We look forward to seeing you again in the future! Sincerely, Travis Flaherty - General Manager