Skip to main content

Pahrump Valley Auto Plaza

(87 reviews)
Visit Pahrump Valley Auto Plaza
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (775) 990-4321 (775) 990-4321
Used (775) 990-4353 (775) 990-4353
Service (775) 990-4322 (775) 990-4322

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The service was good, took a little longer as anticipated

The service was good, took a little longer as anticipated and the estimate was lower compared to what I had to pay. But overall I will go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Petra, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Morgan was my salesman, he made experience comfortable &

Morgan was my salesman, he made experience comfortable & eased my anxiety. The purchase was an easy process. Everyone was Very Professional & friendly. I would highly recommend Pahrump Valley Auto Plaza.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Suzan, thank you for your kind review; we are happy to pass along your comments to the team here at Pahrump Valley Auto Plaza, LLC! Thanks again for the recommendation, and have an amazing day!

Went in knowing what I wanted.

Went in knowing what I wanted. No pressure got the car I wanted. Austin, my s q alesman was extremely nice, knowledgeable, and answered my questions honestly. Overall great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

The best experience.

The best experience. Ryan Ferraro was incredible. He made the whole process quick and easy for me. Excellent customer service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

May, thanks for your praise and kind comments about Ryan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

TJ was awesome, very professional, quick and courteous.

TJ was awesome, very professional, quick and courteous. He deserves to be acknowledged. We love our dealship

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They work together as a team the general manager gets

They work together as a team the general manager gets involved and make sure that we are well taken care of Dylan the salesman worked timelessly for over a month to find us the vehicle we were looking for great people and a fun time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tom, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

I received efficient and prompt oil change service,

I received efficient and prompt oil change service, requiring only a minor, inexpensive component. Although I do not recall the technician's name, the service was completed without incident. I am highly satisfied and will continue to utilize Pahrump Valley Auto Plaza for all future service requirements and vehicle acquisitions. The sales professional who facilitated my vehicle purchase deserves specific commendation for his exceptional performance. Thank you, LG, for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thanks

Darik was pleasant, but unable to complete the aspects of

Darik was pleasant, but unable to complete the aspects of his job. I sent him an email asking for a quote on truck service. He sent me an incomplete quote because he “forgot” to finish it. I was promised a shuttle service would take me back home while my truck was serviced. This was a lie, Darik told me I was to far away, and tried to convince me to walk around town for 8 hours. I convinced him to give me a loaner car. When my service was complete, I went to pick my vehicle up. This is when I found out that once again, Derik had “forgot” to tell the mechanic my brakes were being replaced. No now I have driven 90 miles for service, and spent 8 hours without my truck. And I have to make an additional appointment at my own cost to come back and have them finish what they said would be done the first day. I have my own schedule and am unable to make it back for a second appointment. So now I still have bad brakes. Very unsatisfying visit at Pahrump Valley Auto. Will not be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (775) 751-0300 at your earliest convenience to discuss how we can turn your experience into a positive one.

i bought a 2025 trax for $27000 have it for 2 months

i bought a 2025 trax for $27000 have it for 2 months ,1200 miles now worth $20000. they also undervalued my trade by thousands ,SENIORS BEWARE they are TOXIC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice salesperson.

Very nice salesperson. Wrong higher price was presented initially. This was corrected without issue. Good thing we knew the price. Tried to delay car delivery but did deliver on time. Did not bring both keys but did mail them. I live 1 hour from the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate your feedback! We hope you have a great day!