Reviews
Bobby Emmrich sold me my very first GMC vehicle. From the moment I arrived, Bobby was very straightforward. The entire process took about four hours, and he made sure I would still make it to my movie afterward. I ended up arriving just in time, which I really appreciated. Bobby took the time to explain all of the available warranties, answered all of my questions, helped me secure a better financing deal, handled all of the paperwork, and took care of my trade-in. He also made sure my new vehicle was cleaned, mounted the license plates, and personally walked me through the vehicle’s features before I left. What stood out most was that I never felt like he rushed or pressured me into a deal. Bobby handled everything from start to finish.
Bobby Emmrich sold me my very first GMC vehicle. From the moment I arrived, Bobby was very straightforward. The entire process took about four hours, and he made sure I would still make it to my movie afterward. I ended up arriving just in time, which I really appreciated. Bobby took the time to explain all of the available warranties, answered all of my questions, helped me secure a better financing deal, handled all of the paperwork, and took care of my trade-in. He also made sure my new vehicle was cleaned, mounted the license plates, and personally walked me through the vehicle’s features before I left. What stood out most was that I never felt like he rushed or pressured me into a deal. Bobby handled everything from start to finish.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Simon, thank you for sharing your wonderful experience with us at Rivard Buick GMC! We’re so glad to hear that Bobby provided you with exceptional service throughout your purchase of your first GMC vehicle. We take great pride in ensuring our customers feel supported and informed, and it’s fantastic to know that Bobby made your car-buying process enjoyable and stress-free. Our team looks forward to seeing you again soon! Enjoy your new vehicle and your movie! Sincerely, The Team at Rivard Buick GMC
Amazing Customer Service! We would definitely purchase another vehicle with Hiram and Rivard GMC! We love our vehicle.
Amazing Customer Service! We would definitely purchase another vehicle with Hiram and Rivard GMC! We love our vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words in your review! We’re thrilled to hear that you had an amazing experience with Hiram and that you love your vehicle. At Rivard Buick GMC, we pride ourselves on providing excellent customer service, and we look forward to assisting you with your future vehicle purchases. Come see us again soon! Sincerely, The Team at Rivard Buick GMC
I have now purchased 2 GMC sierras from this dealership. Both times I worked with Barry Brooks. Working with him was seamless, no pressure, and so easy. Each time he found exactly what I needed. As a business owner who needs trucks, I will never buy another truck from anyone. I can’t write enough good things about the dealership or Barry. I would recommend buying from them 10/10 times.
I have now purchased 2 GMC sierras from this dealership. Both times I worked with Barry Brooks. Working with him was seamless, no pressure, and so easy. Each time he found exactly what I needed. As a business owner who needs trucks, I will never buy another truck from anyone. I can’t write enough good things about the dealership or Barry. I would recommend buying from them 10/10 times.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your outstanding review, Jonathan! We truly appreciate your loyalty and are thrilled to hear about your positive experiences purchasing GMC Sierras from Rivard Buick GMC. It's great to know that Barry provided you with seamless and pressure-free service. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Rivard Buick GMC
Anas is “Da Man.” Was an amazing experience. He took care of us. The vehicle I wanted wasn’t on the lot. He found the exact car I wanted and then called me when the auto hit the ground. Haven’t had a brand new car for a long time. Thank U so very much
Anas is “Da Man.” Was an amazing experience. He took care of us. The vehicle I wanted wasn’t on the lot. He found the exact car I wanted and then called me when the auto hit the ground. Haven’t had a brand new car for a long time. Thank U so very much
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Eric! We’re glad to hear that Anas provided you with an amazing experience at Rivard Buick GMC. It’s wonderful that he was able to find the exact vehicle you wanted. Enjoy your new car, and we look forward to seeing you again soon! Sincerely, The Team at Rivard Buick GMC
Staff was wonderful and the buying experience was fantastic. Would definitely recommend them to every one
Staff was wonderful and the buying experience was fantastic. Would definitely recommend them to every one
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic buying experience at Rivard Buick GMC and that our staff made a positive impact. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Rivard Buick GMC
Great customer service. Would give ten stars if I could. Highly recommend Rivard Buick GMC
Great customer service. Would give ten stars if I could. Highly recommend Rivard Buick GMC
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Demetrius! We’re glad to hear that you had a great experience with our customer service at Rivard Buick GMC. Your recommendation means a lot to us. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Rivard Buick GMC
All the other dealerships I contacted that week wanted to make me wait in a lobby for a bank approval and sign paperwork while I had a 15 month old child with me. All the other dealerships wanted to steer me to a vehicle we had no interest in. Rivard Buick GMC got the approval done without me having to drive 2 hours away multiple times. It only took about 3.5 weeks to get my permanent plate in as well. The salesperson we worked with was really nice and respectful and I will 100% be a returning customer!
All the other dealerships I contacted that week wanted to make me wait in a lobby for a bank approval and sign paperwork while I had a 15 month old child with me. All the other dealerships wanted to steer me to a vehicle we had no interest in. Rivard Buick GMC got the approval done without me having to drive 2 hours away multiple times. It only took about 3.5 weeks to get my permanent plate in as well. The salesperson we worked with was really nice and respectful and I will 100% be a returning customer!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re pleased to hear that your experience at Rivard Buick GMC was so positive and that we could assist you efficiently, especially with your little one in tow. It's great to know that our team made the process smooth for you. We look forward to welcoming you back for your next visit! Sincerely, The Team at Rivard Buick GMC
Logan, Roly, Bryan and James in the service dept. and parts dept did a good job in getting me in and out in a timely manner! Was not too difficult replaced mud flaps!
Logan, Roly, Bryan and James in the service dept. and parts dept did a good job in getting me in and out in a timely manner! Was not too difficult replaced mud flaps!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing how things turned out, Fred! We’re pleased to hear that Logan, Roly, Bryan, and James provided you with timely service at Rivard Buick GMC. It’s great to know that the mud flap replacement was smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Rivard Buick GMC
I have been working with Joe for almost a year. He has called me multiple times to tell me a vehicles that fit the criteria I’m looking for.. his professionalism and kind demeanor made my buying experience a pleasure. I will definitely come back to this dealership when I’m ready for another car..
I have been working with Joe for almost a year. He has called me multiple times to tell me a vehicles that fit the criteria I’m looking for.. his professionalism and kind demeanor made my buying experience a pleasure. I will definitely come back to this dealership when I’m ready for another car..
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Chad! We’re thrilled to hear that Joe provided you with such a positive experience during your vehicle search at Rivard Buick GMC. His professionalism and kindness truly make a difference. Looking forward to assisting you again when you’re ready for your next car! Sincerely, The Team at Rivard Buick GMC
After my recent experience with my new-to-me truck and the service department, I can confidently say they exceeded my expectations in every way. From the moment I called to schedule my appointment, the process was easy, professional, and welcoming. When I arrived, the hospitality from the entire team was outstanding. It’s rare to find a service department that makes you feel like a valued customer from start to finish. A special thank you to Chris, the Shop Foreman, for taking the time to ride with me and personally diagnose a concern I had with my truck. Chris was incredibly patient, kind, and knowledgeable, and he took the time to explain everything in a way that gave me complete confidence. I also want to recognize April and Alexis, who were both exceptional service advisors. They were friendly, professional, communicative, and made the entire experience seamless. Their customer service was truly top-notch. Their attention to detail and level of care exceeded my high expectations. If you’re looking for a dealership with an outstanding service department that genuinely cares about its customers, I highly recommend this team. I won’t hesitate to return for future service and confidently recommend them to anyone looking for an exceptional service experience.
After my recent experience with my new-to-me truck and the service department, I can confidently say they exceeded my expectations in every way. From the moment I called to schedule my appointment, the process was easy, professional, and welcoming. When I arrived, the hospitality from the entire team was outstanding. It’s rare to find a service department that makes you feel like a valued customer from start to finish. A special thank you to Chris, the Shop Foreman, for taking the time to ride with me and personally diagnose a concern I had with my truck. Chris was incredibly patient, kind, and knowledgeable, and he took the time to explain everything in a way that gave me complete confidence. I also want to recognize April and Alexis, who were both exceptional service advisors. They were friendly, professional, communicative, and made the entire experience seamless. Their customer service was truly top-notch. Their attention to detail and level of care exceeded my high expectations. If you’re looking for a dealership with an outstanding service department that genuinely cares about its customers, I highly recommend this team. I won’t hesitate to return for future service and confidently recommend them to anyone looking for an exceptional service experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your incredible review, Stella! We're pleased to hear that our team exceeded your expectations and made your service experience such a positive one. We'll be sure to share your kind words with Chris, April, and Alexis—they'll be delighted to know their professionalism, communication, and dedication made such a lasting impression. Thank you for choosing Rivard Buick GMC and for your recommendation. We truly appreciate your trust and look forward to providing you with the same exceptional service for many years to come! Sincerely, The Team at Rivard Buick GMC