Reviews
6 cars in 12 years. You know sales and service are great.
In sales Eddie was fantastic and has continued to follow up after the sale. A great attribute. In service, Wendy Goode runs a great department. Carlos, George and Tim are always available to provide excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear about your great service experience, thank you for sharing! Ed Morse Corporate Offices
My New Cadillac
Karen my salesperson was very informative and friendly. I have had to call and text her about some questions about my new car and she was very quick to answer and to help me. I would highly recommend using Karen Barrese for your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear about your friendly purchasing experience, thank you for sharing! Ed Morse Corporate Offices
Always great service!
Great service!! Always accommodating. Repair technicians are all knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your great service experience! Ed Morse Corporate Offices
Great Job
Eric was fantastic with giving me knowledge of the vehicle I purchased. I felt very comfortable with the purchase after sending the time with him and getting answers to all questions I asked. I would recommend Eric and the dealership to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Walter for sharing your great purchasing experience! Ed Morse Corporate Offices
Awesomeness
Anthony Hyde is a super awesome sales associate. Best one I have ever interacted with. He has patience of a Saint... because I sure needed it. Over best car buying experience ever in my life. Shout out to Anthony and the super cool SUV XT5.. woot woot
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear about your awesome purchasing experience, thank you for sharing! Ed Morse Corporate Offices
Bought a new Cadillac xt5
Worked with Eric on finding the right cat. He was very knowledgeable and helpful without being pushy. Steven helped us with financing. He was able to find us an attractive loan rate and was very knowledgeable about additional products and services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear about your XT5 purchasing experience, thank you for sharing! Ed Morse Corporate Offices
Bought a 2018 Cadillac XTS
My salesman was Tim Larsen and he was great at making our time there the best. Would give him a 10 out of 10!!! He's been good at helping us with how things work and taking time to show us. We love the car and we hope that this is just the beginning of our relationship with Ed Morse Cadillac. Tim's manager and Steve who did the paperwork were all exceptional. Shelly in the service dept. was also very good with us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear about your XTS purchasing experience, thank you for sharing! Ed Morse Corporate Offices
Class Organization.
I have been buying/leasing cars for over 50 years. Dealt with many different dealerships. Some good, some not so good. I can honestly say that Ed Morse is head and shoulders above them all. We basically only comparison shopping. Been to a few other dealerships. Right from the beginning our salesman "Z" made us feel out home. None of the usual high pressure sales. Z was more then accommodating in helping us find the car we wanted, from their large inventory. When it came time for the "negotiating" Z made us an offer we couldn't refuse. From that point on it was easy sailing. We had to turn in our currently leased vehicle, so we asked to come back the next day. No problem. At delivery, Z took his time explaining the features of the car, including the setting up of the bluetooth. He showed us around the dealership and introduced us to one of the service managers. When it came time to do all the paper work. Kevin Roberts made the signing as easy as possible. Anyone that has bought a new car recently knows the seemingly endless amount of documents to be signed, I usually shy away from the extra protection plans. Kevin explained how a couple would make sense. Considering a luxury crossover? By all means, check out the Ed Morse dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear about your accommodating experience, thank you for sharing! Ed Morse Corporate Offices
Excellent overall experience
I had a poor experience at another Cadillac dealership, where I basically wasted an hour and a half of my night and left without ever having the opportunity to drive the car I came there to drive. Fortunately, I found this dealership, which turned out to be much closer to my office. The team was patient, understood I was there to try out different cars and really listened to me as far as what I wanted in a car and what budget I felt comfortable with. I highly recommend this dealership as a place where single female shoppers can feel comfortable. This is NOT the case at many other local dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear about your comfortable purchasing experience, thank you for sharing! Ed Morse Corporate Offices
Great experience
What a great experience I had with Jeremy. I have not purchased a vehicle since 2002. He made this a delightful process and went above and beyond to get this vehicle I purchased where it needed to be!! Also thanks to kevin for explaining all the paperwork and process of the purchase. Thanks to everyone and all there hard work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear about your great purchasing experience, thank you for sharing! Ed Morse Corporate Offices