Reviews
It was the best experience I’ve ever had.
It was the best experience I’ve ever had. It was smooth with no hassle!
It was the best experience I’ve ever had.
It was the best experience I’ve ever had. It was smooth with no hassle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very impersonal, could not turn the car off once it was
Very impersonal, could not turn the car off once it was jumped and was not allowed to use the convertible top. Not a very useful test drive.
Very impersonal, could not turn the car off once it was
Very impersonal, could not turn the car off once it was jumped and was not allowed to use the convertible top. Not a very useful test drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amy, we are sorry to hear you did not enjoy your experience with us. We have notified the management team of the issues to prevent it from happening in the future.
We had a great experience recently purchasing our 2025
We had a great experience recently purchasing our 2025 Equinox RS from the Runde Dealer in East Dubuque. Geoff Barklow was our salesman and was great to work with. Great dealership to work with. Everything went very smoothly and all our questions were answered.
We had a great experience recently purchasing our 2025
We had a great experience recently purchasing our 2025 Equinox RS from the Runde Dealer in East Dubuque. Geoff Barklow was our salesman and was great to work with. Great dealership to work with. Everything went very smoothly and all our questions were answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us!
I’ve always dealt with Greg because I really like him and
I’ve always dealt with Greg because I really like him and I don’t like anyone else there. They’re too pushy. So here’s the thing, I bought a 2024 Jeep Grand Cherokee from the Manchester lot, and barely a couple thousand miles into it, I had all kinds of alarms flashing at me. It was covered under warranty and they got it fixed and it cost me nothing. The head guy in the service department (who’s name escapes me) was the most helpful customer service person I’ve ever talked to. My only problem is with (I believe it was) the guy running the dealership who gave me the rental car. Now I bought this vehicle from his dealership brand new and when I had a problem that was covered under warranty, he gave me a 20 year old car that barely ran, with 175,000 miles on it…and that is not an exaggeration. I was told I would get something comparable to what I have and this is what I get. My wife is in a wheelchair and it’s the middle of winter in the upper midwest. Now you would think I’d get a little better service than this, but I was very disappointed. Now I have more alarms going off in my vehicle so I’m going to have to go through this all over again. I’ll just wait until Spring to tell them about it so I don’t have to risk my life in some old piece of rental junk. I probably won’t buy from that lot ever again.
I’ve always dealt with Greg because I really like him and
I’ve always dealt with Greg because I really like him and I don’t like anyone else there. They’re too pushy. So here’s the thing, I bought a 2024 Jeep Grand Cherokee from the Manchester lot, and barely a couple thousand miles into it, I had all kinds of alarms flashing at me. It was covered under warranty and they got it fixed and it cost me nothing. The head guy in the service department (who’s name escapes me) was the most helpful customer service person I’ve ever talked to. My only problem is with (I believe it was) the guy running the dealership who gave me the rental car. Now I bought this vehicle from his dealership brand new and when I had a problem that was covered under warranty, he gave me a 20 year old car that barely ran, with 175,000 miles on it…and that is not an exaggeration. I was told I would get something comparable to what I have and this is what I get. My wife is in a wheelchair and it’s the middle of winter in the upper midwest. Now you would think I’d get a little better service than this, but I was very disappointed. Now I have more alarms going off in my vehicle so I’m going to have to go through this all over again. I’ll just wait until Spring to tell them about it so I don’t have to risk my life in some old piece of rental junk. I probably won’t buy from that lot ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. Our Service Manager has reached out to try and help rectify your concerns.
Dealt with Geoff Barklow on a used GMC Sierra pickup.
Dealt with Geoff Barklow on a used GMC Sierra pickup. Was very easy to deal with and wasn't pushy at all like some dealership Ive dealt with. Had a great experience and extremely happy with my purchase.
Dealt with Geoff Barklow on a used GMC Sierra pickup.
Dealt with Geoff Barklow on a used GMC Sierra pickup. Was very easy to deal with and wasn't pushy at all like some dealership Ive dealt with. Had a great experience and extremely happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience!
Harrison was very professional and followed up well.
Harrison was very professional and followed up well. The whole staff is very good and great follow up
Harrison was very professional and followed up well.
Harrison was very professional and followed up well. The whole staff is very good and great follow up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark was great to work with!
Mark was great to work with! I was very unsure if I wanted to stay with a Suburban or go to a Tahoe and he was extremely helpful and patient with me. I would suggest looking Mark Fleege up for your next purchase.
Mark was great to work with!
Mark was great to work with! I was very unsure if I wanted to stay with a Suburban or go to a Tahoe and he was extremely helpful and patient with me. I would suggest looking Mark Fleege up for your next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have never had an issue with the salesperson but I have
I have never had an issue with the salesperson but I have had with the service Department so until I get my service done I would rather not rate this
I have never had an issue with the salesperson but I have
I have never had an issue with the salesperson but I have had with the service Department so until I get my service done I would rather not rate this
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. Please, let us know if there is anything we can do to help.
Geoff was extremely helpful and made the car buying
Geoff was extremely helpful and made the car buying process as easy as possible. The entire process was a pleasure and Geoff was very easy to deal with.
Geoff was extremely helpful and made the car buying
Geoff was extremely helpful and made the car buying process as easy as possible. The entire process was a pleasure and Geoff was very easy to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience!
Mark is a pleasure to deal with, no high preasure at
Mark is a pleasure to deal with, no high preasure at Runde's! If there was I wouldn't be there. One disappointment, they ordered a part one week after I got my truck and I have heard nothing? Not sure where the part is at?
Mark is a pleasure to deal with, no high preasure at
Mark is a pleasure to deal with, no high preasure at Runde's! If there was I wouldn't be there. One disappointment, they ordered a part one week after I got my truck and I have heard nothing? Not sure where the part is at?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving a review! If no one has reached out yet, please give our parts department a call to find out the status of your part.