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Hug Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Visit Hug Chevrolet GMC
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:30pm
Tuesday 8:00am–5:30pm 8:00am–5:30pm
Wednesday 8:00am–5:30pm 8:00am–5:30pm
Thursday 8:00am–5:30pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 9:00am–2:00pm 9:00am–2:00pm
Sunday Closed Closed
New (479) 668-0551 (479) 668-0551
Used (479) 668-4269 (479) 668-4269
Service (479) 668-4230 (479) 668-4230

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I would highly recommend Hug Chevrolet/GMC Charleston,

I would highly recommend Hug Chevrolet/GMC Charleston, AR. Very friendly and knowledgeable staff. Pepper was very helpful and went out of his way to help me with everything. If you are looking for a truck, this the place to go. Thank you for your honesty and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We greatly appreciate your recommendation and are thrilled to hear that Pepper provided you with outstanding service. At Hug Chevrolet Buick GMC, we strive to make every visit a great one, especially when it comes to finding the perfect truck. We look forward to seeing you again soon! Sincerely, Hug Chevrolet Buick GMC Team

Satisfied Customer!

No sales pitch. No pressure. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Hug Chevrolet Buick GMC Team

Absolutely the BEST!

having been in the automotive related industry for 45 years , this by far is the friendliest, most caring, honest new car store I have encountered. And I have encountered dozens over the years!! I would never shop for a GM product anywhere else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Hug Chevrolet Buick GMC Team

Review of Hugg Chevrolet in Charleston Arkansas

He totally awesome experience. I highly recommend this dealership to anybody who is interested in buying a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very disappointed with this dealership. Avoid them

Please do not consider buying from this dealership. They lie to you and take advantage of you, especially the elderly. They won’t return your call and won’t answer when you call. They know they did my husband wrong.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hugg Chevrolet Charleston, AR

They are excellent at everything and they take care of their customers. My family has bought several vehicles from Trent at Hugg. We would not go anywhere else. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealer

Great friendly people, Trent was great he made sure to show use everything on the car and made sure we left satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Service Ever!

You cannot beat the service. This may be a small town, but it is worth the drive to purchase and service your vehicle. I've coached several championship teams, and I can say that the 'Hug Team' goes the extra mile to give you the quality service you are looking for in a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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centralhyd@sbcglobal.net

Buying a vehicle is always easy with Hug. They listen to what you want and come up with it. Paperwork is always a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil; Change

I was surprised to find out you have dropped the Preferred Owner Program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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