Reviews
Write a reviewWonderful service and professional, friendly staff always ready to help. The Service Department takes wonderful care of my car and is always willing to work with me on times for service.
Wonderful service and professional, friendly staff always ready to help. The Service Department takes wonderful care of my car and is always willing to work with me on times for service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Marvin! We're thrilled to hear that you had a wonderful experience with our professional and friendly staff at Hug Chevrolet GMC. We take pride in providing excellent care for your vehicle and are always happy to accommodate your service needs. We look forward to seeing you again soon! Sincerely, Hug Chevrolet Buick GMC Team
I would highly recommend Hug Chevrolet/GMC Charleston, AR. Very friendly and knowledgeable staff. Pepper was very helpful and went out of his way to help me with everything. If you are looking for a truck, this the place to go. Thank you for your honesty and service.
I would highly recommend Hug Chevrolet/GMC Charleston, AR. Very friendly and knowledgeable staff. Pepper was very helpful and went out of his way to help me with everything. If you are looking for a truck, this the place to go. Thank you for your honesty and service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We greatly appreciate your recommendation and are thrilled to hear that Pepper provided you with outstanding service. At Hug Chevrolet Buick GMC, we strive to make every visit a great one, especially when it comes to finding the perfect truck. We look forward to seeing you again soon! Sincerely, Hug Chevrolet Buick GMC Team
No sales pitch. No pressure. Great customer service!
No sales pitch. No pressure. Great customer service!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Hug Chevrolet Buick GMC Team
having been in the automotive related industry for 45 years , this by far is the friendliest, most caring, honest new car store I have encountered. And I have encountered dozens over the years!! I would never shop for a GM product anywhere else!!!
having been in the automotive related industry for 45 years , this by far is the friendliest, most caring, honest new car store I have encountered. And I have encountered dozens over the years!! I would never shop for a GM product anywhere else!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Hug Chevrolet Buick GMC Team
He totally awesome experience. I highly recommend this dealership to anybody who is interested in buying a new car
He totally awesome experience. I highly recommend this dealership to anybody who is interested in buying a new car
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Please do not consider buying from this dealership. They lie to you and take advantage of you, especially the elderly. They won’t return your call and won’t answer when you call. They know they did my husband wrong.
Please do not consider buying from this dealership. They lie to you and take advantage of you, especially the elderly. They won’t return your call and won’t answer when you call. They know they did my husband wrong.
- Customer service
- 1.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They are excellent at everything and they take care of their customers. My family has bought several vehicles from Trent at Hugg. We would not go anywhere else. Great job!
They are excellent at everything and they take care of their customers. My family has bought several vehicles from Trent at Hugg. We would not go anywhere else. Great job!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great friendly people, Trent was great he made sure to show use everything on the car and made sure we left satisfied!
Great friendly people, Trent was great he made sure to show use everything on the car and made sure we left satisfied!
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You cannot beat the service. This may be a small town, but it is worth the drive to purchase and service your vehicle. I've coached several championship teams, and I can say that the 'Hug Team' goes the extra mile to give you the quality service you are looking for in a dealership.
You cannot beat the service. This may be a small town, but it is worth the drive to purchase and service your vehicle. I've coached several championship teams, and I can say that the 'Hug Team' goes the extra mile to give you the quality service you are looking for in a dealership.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying a vehicle is always easy with Hug. They listen to what you want and come up with it. Paperwork is always a breeze.
Buying a vehicle is always easy with Hug. They listen to what you want and come up with it. Paperwork is always a breeze.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase