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Todd Wenzel Chevrolet

(112 reviews)

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Todd Wenzel Chevrolet from DealerRater.

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Found our SUV at Wenzell Chevrolet

This was our first visit to Todd Wenzel Chevrolet. Friends of ours bought an SUV here this summer and said they had a great salesman .. so we asked for Dale. He showed us the SUVs we were interested in and allowed us to think about an offer for a couple of days. We came back and closed the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Remote Car Starter

I went to get an automatic remote starter installed in my car. It was supposed to be done on a Saturday but had to be changed during the weekday so I was given a vehicle to drive while it was getting done. I really liked the car I was given to drive and they did a great job on the installation in a timely manner, I had a great experience and everyone was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the generous feedback. We look forward to seeing you again!

Good service

Freindly, courteous and helpful. Great ro deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Larry. We look forward to seeing you again!

Great location, service and great vehicles.

They did the work I requested and did it quickly and now the car rides great. They were friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words Bruce! We look forward to seeing you again!

Great service!

It was pleasant visit. However, at first, they forgot to complete my oil change, but did not take much time getting it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.

Good, fast service; good coffee & donoughts!

Got an appointment for warrenty work the next morning; work was done in the estimated time; Donoughts & coffee were good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE

MY APPOINTMENT WAS MADE PROMPTLY AND THE WORK WAS FINISHED PROMPTLY AND CHRIS HUHN IS THE MAN THAT MADE IT HAPPEN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer services, nice facility

We were very pleased with Phil Meyer and Bob Hirdes, they took the extra steps in took to solve all our problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leasing

My experience was a good one because of your salesman Ron Jipping, he was a pleasure to deal with , I felt he was honest and straight forward no foolishness. I will recommend him to all my friends and family looking to lease or buy a new car. He is an asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department

I had an hour wait, but the waiting area is comfortable. Snacks and drinks are available and time goes pretty fast while you read or watch TV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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