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Reviews

4.3
40 lifetime reviews.
  • Service at Gerry Lane is AWESOME!

    As usual, I was greeted with a big welcome and quick service to get my Enclave in the back for my oil change. The work was done within an hour and...


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    As usual, I was greeted with a big welcome and quick service to get my Enclave in the back for my oil change. The work was done within an hour and I was on my way back home. I chatted with Kevin Dartez for a minute then had a very good cup of coffee. The coffee was fresh and good! I saw a few friends in the waiting room who had brought their vehicles in for maintenance and had good conversations. There vehicles were ready in no time and we were all on our way. Thanks for being a place I can call home.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Oil change

    Took an hour and half to get oil changed and tires rotated; and that was with an "appointment".


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    Took an hour and half to get oil changed and tires rotated; and that was with an "appointment".

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2017 Yukon

    Non stressful!! It was a great experience. I went to dealership after researching Team National website for dearlerships and discount for 2017 Yuk...


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    Non stressful!! It was a great experience. I went to dealership after researching Team National website for dearlerships and discount for 2017 Yukon. Upon visiting the dealership I was greeted and shown several vehicles per my request. Tristan Spring Reid was very patient, showed me all the options, let me take a test drive and never rushed or pressured me for a sale. After advising I was uncertain about the purchase of SLT and needing time to think, I left feeling good. After a few weeks of thinking I would keep my 2015 vehicle, I returned to Gerry Lane for one last look; this time I asked about SLE. After some research they were able to find several, I picked the one i liked and I signed papers on Friday, August 18th. I received a call on Saturday to confirm my color, interior color and options; I was advised to expect pickup Tuesday. I received a phone call and text Monday afternoon advising, my Yukon was ready for me. I was excited. My husband arrived first and having not been involved initially, he was greeted and treated professionally and given tour of vehicle, while waiting for me. My Yukon was waiting in designated area and each employee greeted and congratulated me as I arrived. Tristan congratulated me again, gave me a walk through of all services, assisted in setting up all my options and showed me how to find and use the radio, wifi, driver setup,etc. My experience has been hands down great!! I feel very good about my purchase. I like to travel and look forward to enjoying the free oil changes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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