Reviews
They took there time with me and answered all my
They took there time with me and answered all my questions. I did not feel overwhelmed during the buying process of my truck. Great place!
They took there time with me and answered all my
They took there time with me and answered all my questions. I did not feel overwhelmed during the buying process of my truck. Great place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There average people working for a living, nothing
There average people working for a living, nothing outstanding about them. The work gets done and customers go home
There average people working for a living, nothing
There average people working for a living, nothing outstanding about them. The work gets done and customers go home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Happy to be able to get repaired in less than 1 hour.
Happy to be able to get repaired in less than 1 hour. Very satisfied. Thank you
Happy to be able to get repaired in less than 1 hour.
Happy to be able to get repaired in less than 1 hour. Very satisfied. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice used vehicle for a fair price.
Nice used vehicle for a fair price. Good service from a local dealer. I recommend them.
Nice used vehicle for a fair price.
Nice used vehicle for a fair price. Good service from a local dealer. I recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was great.
Everyone was great. I wanted to do business with a local dealership. I am used to a much larger market. Tercek had the vehicle I wanted and the whole process went smoothly. I would consider buying another vehicle from Amy Hansen and the rest of the team. Thanks everyone!
Everyone was great.
Everyone was great. I wanted to do business with a local dealership. I am used to a much larger market. Tercek had the vehicle I wanted and the whole process went smoothly. I would consider buying another vehicle from Amy Hansen and the rest of the team. Thanks everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I was happy with the service.
I was happy with the service. Not to happy with my vehicle. Might not buy another truck from you.
I was happy with the service.
I was happy with the service. Not to happy with my vehicle. Might not buy another truck from you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
DO NOT Buy a vehicle from this place.
DO NOT Buy a vehicle from this place. They provide you with a experian auto check report that is false. Bought a car that showed clean title and no accidents! The first day with new car our daughter drove home in dark and headlights were facing towards ground, she couldnt see and safety was at risk. After noticing a gap under headlight we started questioning why there was a headlight issue. I asked for a car fax report from dealership and was told they do not provide a car fax report. We started investigating the vehicle to find out it had been in an accident and was marked as a total loss vehicle and was sold on auction! The pictures were devasting to see the entire front end of vehicle damaged and missing! The information they provided us was false as they provided us with the auto check stating no issues, no accidents, clean title! We called Trecek stating we were bringing the vehicle back as they provided false information (this was also about 12 hours after the sale) and claimed they didn't know anything about this! They didn't do anything to compensate us at all or even let us keep the plates. When speaking with others about our experience it's unfortunate to hear that others whom have also bought vehicles from this dealership and have had issues shortly afterwards or have heard about bad experiences. Extremely sad that our daughters first car buying experience would leave this devastation to always remember and that it also put her safety at risk..all for a sale! Never what we thought would happen when we walked in the door. Stay clear and dont take the risk!
DO NOT Buy a vehicle from this place.
DO NOT Buy a vehicle from this place. They provide you with a experian auto check report that is false. Bought a car that showed clean title and no accidents! The first day with new car our daughter drove home in dark and headlights were facing towards ground, she couldnt see and safety was at risk. After noticing a gap under headlight we started questioning why there was a headlight issue. I asked for a car fax report from dealership and was told they do not provide a car fax report. We started investigating the vehicle to find out it had been in an accident and was marked as a total loss vehicle and was sold on auction! The pictures were devasting to see the entire front end of vehicle damaged and missing! The information they provided us was false as they provided us with the auto check stating no issues, no accidents, clean title! We called Trecek stating we were bringing the vehicle back as they provided false information (this was also about 12 hours after the sale) and claimed they didn't know anything about this! They didn't do anything to compensate us at all or even let us keep the plates. When speaking with others about our experience it's unfortunate to hear that others whom have also bought vehicles from this dealership and have had issues shortly afterwards or have heard about bad experiences. Extremely sad that our daughters first car buying experience would leave this devastation to always remember and that it also put her safety at risk..all for a sale! Never what we thought would happen when we walked in the door. Stay clear and dont take the risk!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Upon hearing about the customers situation we were as shocked as they were. We immediately provided a full refund to them. We were not able to allow the customer to keep the license plates because they had to be electronically unregistered from the vehicle as part of the refund process. We rely on our vehicle history report vendor to provide us accurate information 100% of the time and in this particular case the report was not accurate. We informed the vendor of the inaccurate report and are no longer using them for our vehicle history reports. The customer was fully compensated for the purchase of the vehicle.
I wouldn't recommend the service department.
I wouldn't recommend the service department. One minute the technician found the problem in my NEW Truck. Documented it and when we came to pick up the truck it wasn't on the paperwork anymore. The service department manager said the tech made a mistake. Plus they put on miles on my NEW Truck and used gas. Never did they offer to refill my tank.
I wouldn't recommend the service department.
I wouldn't recommend the service department. One minute the technician found the problem in my NEW Truck. Documented it and when we came to pick up the truck it wasn't on the paperwork anymore. The service department manager said the tech made a mistake. Plus they put on miles on my NEW Truck and used gas. Never did they offer to refill my tank.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great people to work with, great service.
Great people to work with, great service. Always have quality service and care given to our vehicles.
Great people to work with, great service.
Great people to work with, great service. Always have quality service and care given to our vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When I picked up my GMC Terrain I really appreciated how
When I picked up my GMC Terrain I really appreciated how Amy H. thoroughly went through all of the menu options to help me set up the car to suite me. We also did an OnStar call and set up GMC Rewards. I appreciate having a Certified vehicle and the warranty that comes with it. Everyone at Trecek Automotive is very helpful and professional.
When I picked up my GMC Terrain I really appreciated how
When I picked up my GMC Terrain I really appreciated how Amy H. thoroughly went through all of the menu options to help me set up the car to suite me. We also did an OnStar call and set up GMC Rewards. I appreciate having a Certified vehicle and the warranty that comes with it. Everyone at Trecek Automotive is very helpful and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car