Reviews
GREAT SERVICE
NO APPOINTMENT NECESSARY-I DROPPED MY SILVERADO OFF ON MY WAY TO WORK AND ASKED IF THEY COULD GET IT IN FOR SERVICE. GOT OUT OF WORK, OIL WAS CHANGED, TIRES ROTATED AND CODE FOR CAR WASH AND OIL CHANGE WAS FREE. GRABBED A COOKIE ON THE WAY OUT. ALWAYS FRIENDLY POLITE AND KNOWLEDGEABLE PERSONNEL. GREAT EXPIERENCE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
A Great Experience
Traveling thru; thought I had an issue. My service representative had it checked out during the lunch break and got me back on the road in about 30 minutes A first class experience….
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!
Great Service
Clear and precise communications from service tep. Service manager worked through a complex warranty issue and resolved the problem. Much my satisfaction. Prompt and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Experience
Very smooth easy process very helpful in helping me lease the right vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.
Worry Free Sales
Salesman, Justine Giles, was excellent to work with! He took the time to answer any question that came about and communication was great! Jason made the process easy and would most definitely recommend him to anyone looking for a new vehicle .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!
Worst purchase of my life truck didn’t last 3 months
Worst purchase of my life truck didn’t last 3 months before breaking down several times hasn’t been a year and now it seems like the transmission is going
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.
Displeased Customer
Bought a 2013 Durango 7-30-2021 I’ve had nothing but issues with it hasn’t even been a year and I think the transmission is about to go I wouldn’t buy water from these people if the temperature was 109 degrees outside honest opinion
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.
Excellent
Great experience here as usual! Friendly, knowledgeable staff in all departments. Service is always done fast but done well. Would definitely recommend Basil to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a new vehicle
Samantha is an excellent salesperson. No pressure and answers any and all questions. Kept us informed during entire process and delivery. Justin was also excellent and explained entire figures, amounts and programs completely. Highly recommended. Thank you, Sue & Dan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!
Quality place
Super polite service, got the car in an efficient time! The license hadn’t come i. Yet when we first looked at the car, but within just a couple days, we were surprised to actually be able to take it home
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!