Lee GMC Truck Center

It was a quick and easy process, TJ our salesman was excellent. Met all of our needs and very knowledgeable on the vehicle and explained it well. I would recommend this dealership to anyone looking for a smooth non aggressive sales experience. Thank you Lee GMC

Scheduled service for my 2022 GMC 2500 AT4 for broke air conditioning, tailgate recall, and transmission issues. The dealership NEVER INITIATED ANY CALLS. I had to call to check on the status. Come to find out, my transmission was blown, and needed a new AC compressor. They had my truck for a week so the warranty company could verify issues. In that time, I never received any updates. I once again had to initiate contact. They are nice enough people, but customer service is awful. I rely on my truck for work and cannot be without it or I don’t make money. Do better

Derek was very helpful and knowledgeable. Made the process of buying our new truck very smooth. Dylan in finance was also very helpful. Great customer service.

Great customer service at this GMC dealership, Derek went above and beyond getting me in the truck I wanted

My truck has been at this dealership for a month for warranty repairs. They are the worse. Let me explain. My truck is my life I am a contractor, so that means I use my truck daily. So they were repairing my truck needed a new oil pan since it was leaking or whatever, that was in June. Said it was ordered but it was on backorder. So we wait. But a month later and still not fixed or anything. The loaner they gave me won't pull my trailer or be able to load my tools or material in. I lost 2, 25k jobs because I have to keep pushing them out. When I call to talk to someone they hang up on me! I wasn't swearing or anything. So I leave a message for the service manager since she won't answer either. Been a week and no call back with 4 messages left! So I call and ask for the general manager and same no answer no call back after multiple tries. Worse dealership in maine! If you use lee auto in anyway move your service to any other dealership foe your make of vehicle, they don't care about you or anyone. Right now I have to pick to pay bills or feed my 5 and 6 year old boys because I can't do the jobs or I have to rent a vehicle that costs me more. So less money for bills. So stay away from lee auto. I am making my person mission to spread the bad service this company with spreading the truth about them to everyone I see and reach. LEE AUBURN IS THE WORSE

Clean, courtesy, thoughtful and professional staff best describes this dealership. My wife and I were pleased with our reception at my first visit to this auto dealership. They were efficient and got us to the truck that met our needs. Thank you Lee GMC.

Well I originally had an appointment in the service dept for a state inspection. While I was waiting for my vehicle I decided to look at possibly trading up in year to a newer truck 2018-2020. I test drove a 2018 GMC Sierra 2500HD drama Denali. This truck was almost scary to drive it pulled so hard to the left going down the road and breaking. This truck had been through GMC service dept for inspection and was on the lot for sale with a new state inspection sticker. I checked on my truck to see status in the service dept and I was told the truck looked good mechanically but failed state inspection do to a windshield banner tint in that was 3/4' below the AS1 line on the windshield. I had that banner installed do to driving at night and oncoming traffic with bright LED lights I have a hard time seeing and this banner helps. I brought my truck to another location and passed a sticker with no issues. I find it hard to believe that when Lee GMC is selling a vehicle that they have no issues putting a sticker on a vehicle that obviously had mechanical issues and safety concerns but was on the lot at top $$ I test drove a 2020 GMC 2500HD X31 package duramax this truck I was interested in until I was insulted and low balled on my trade in of a 2015 with 56,000 miles GMC 2500HD Super clean inside and out and just checked by their service dept and was found to be mechanically sound. Not a very good experience......

My recent GMC Sierra purchase was easy and the sales personnel were courteous and very helpful.

Working with Don L was great. Awesome experience at Lee. Love my 2024 SLT. Highly recommend LEE

Three weeks ago I took my 2020 Sierra SLT Diesel truck to Lee GMC due to an check engine light. I had my old changed, tires rotated, and diagnostics for the check engine light. The diagnosis was a bad glow plug that would need to be replaced under warranty. They ordered the part and I came back for the service three weeks later. The service department confirmed the wait would be one hour, but it took 2.5 hours and the glow plug replacement did not fix the check engine light and I was told I would now need a new harness too. They would order the part, call me to schedule, and replace the harness under warranty. All was good until I tried to drive my truck off the lot. It began to shake and sputtered and skipped when I tried to accelerate. I brought it directly back after driving about a quarter of a mile down the road. After another hour, I was told my truck was not drivable and had serious engine issues that needed further assessment. They changed my oil just three weeks, or less than 1,000 miles ago, and stated my oil level was a quart low and that they added a quart and stated the engine was burning oil. The truck all of a sudden was not drivable. They committed to give me a truck for a loaner, but said my Progressive Insurance would not allow them to loan me a truck and instead gave me a Jeep Compass, which added more frustration. The technicians I talked to were friendly and understood why I was frustrated with the turn of events, and the service representative, Zach was outstanding, but the manager and another office staffer were rude, and argumentative which made the whole experience that much worse.