Reviews
Always receive the best service at Lima Auto Mall!
Always receive the best service at Lima Auto Mall! This is why we keep coming back with all of our vehicle needs.
Always receive the best service at Lima Auto Mall!
Always receive the best service at Lima Auto Mall! This is why we keep coming back with all of our vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome review! We're glad to hear that you always receive the best service at Lima Auto Mall. Your loyalty means a lot to us, and we look forward to assisting you with all of your vehicle needs in the future. See you next time! Sincerely, The Lima Auto Mall Team
Great customer service, attentive to needs and easy to
Great customer service, attentive to needs and easy to talk with/to. Some car salesmen are arrogant and it's easy to feel like a number to them. I felt seen, I felt heard, and I love the Equinox I drove away in. This was my best experience with a car dealership. Thank you guys for being there when I needed a new vehicle!
Great customer service, attentive to needs and easy to
Great customer service, attentive to needs and easy to talk with/to. Some car salesmen are arrogant and it's easy to feel like a number to them. I felt seen, I felt heard, and I love the Equinox I drove away in. This was my best experience with a car dealership. Thank you guys for being there when I needed a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Meg! We're thrilled to hear about your positive experience at Lima Auto Mall. It's great to know that you felt seen and heard during your visit, and we're glad you love your new Chevrolet Equinox! We appreciate your kind words about our customer service and look forward to assisting you again in the future. Drive safely! Sincerely, The Lima Auto Mall Team
Very good customer service all around with my 80 year old
Very good customer service all around with my 80 year old mother. Everyone took their time to help explain and answered all our questions.
Very good customer service all around with my 80 year old
Very good customer service all around with my 80 year old mother. Everyone took their time to help explain and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that you and your mother received excellent customer service at Lima Auto Mall. Our team is dedicated to providing attentive assistance and ensuring that all questions are answered. We appreciate your feedback and hope to see you both again soon! Sincerely, The Lima Auto Mall Team
I love this vehicle!
I love this vehicle! Brett Dardio is the absolute best. I live 150 miles away, and I always check here first when I am looking for a new vehicle. Everyone I've met who is affiliated with Lima Auto Mall has been exceptional--they are able to always make me feel like I am a family friend. My used vehicle purchase has been outstanding, because they thoroughly check the vehicles that they have on their lot. Lima Auto Mall is simply the best dealership that I've been to in years. Thank you for a wonderful transaction!
I love this vehicle!
I love this vehicle! Brett Dardio is the absolute best. I live 150 miles away, and I always check here first when I am looking for a new vehicle. Everyone I've met who is affiliated with Lima Auto Mall has been exceptional--they are able to always make me feel like I am a family friend. My used vehicle purchase has been outstanding, because they thoroughly check the vehicles that they have on their lot. Lima Auto Mall is simply the best dealership that I've been to in years. Thank you for a wonderful transaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that you love your vehicle and had an outstanding experience with Brett and our team at Lima Auto Mall. It's great to know that our efforts to make you feel like family have made such a positive impact. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Lima Auto Mall Team
Mike was a pleasure to work with.
Mike was a pleasure to work with. Our purchase was mostly via the phone and it was handled as discussed.
Mike was a pleasure to work with.
Mike was a pleasure to work with. Our purchase was mostly via the phone and it was handled as discussed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Moran! We're thrilled to hear that Mike made your purchase experience smooth and enjoyable, even over the phone. We appreciate your trust in Lima Auto Mall and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
I loved our salesman, Dylan.
I loved our salesman, Dylan. He is such a nice young man. He puts me in mind of my grandson.
I loved our salesman, Dylan.
I loved our salesman, Dylan. He is such a nice young man. He puts me in mind of my grandson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Susan! We're thrilled to hear that you enjoyed working with Dylan at Lima Auto Mall. It's wonderful to know he made a positive impression on you. We appreciate your feedback and hope to see you again soon! Sincerely, The Lima Auto Mall Team
Polite, professional, efficient, area clean, respectful
Polite, professional, efficient, area clean, respectful to customers, vehicle was ready in a timely manner
Polite, professional, efficient, area clean, respectful
Polite, professional, efficient, area clean, respectful to customers, vehicle was ready in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're thrilled to hear that you found our team at Lima Auto Mall polite, professional, and efficient. Providing a clean environment and respecting our customers is a top priority for us. We're glad your vehicle was ready in a timely manner. Our team appreciates your support and looks forward to seeing you again soon! Sincerely, The Lima Auto Mall Team
Excellent Service!
Excellent Service! Great all around team from top management to service area! I have purchased many vehicles over the years at LIMA AUTO MALL.
Excellent Service!
Excellent Service! Great all around team from top management to service area! I have purchased many vehicles over the years at LIMA AUTO MALL.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate you choosing Lima Auto Mall for your vehicle purchases over the years. It's great to hear that you had an excellent experience with our team from management to service. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team
Service was great and got it all fixed very quick.
Service was great and got it all fixed very quick. Thanks for the quick service
Service was great and got it all fixed very quick.
Service was great and got it all fixed very quick. Thanks for the quick service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Heather! We're glad you had a great experience with our service team at Lima Auto Mall and that we could get everything fixed quickly for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team
Very good won't go anywhere else!
Very good won't go anywhere else! I have purchased many vehicles there. Look forward to going there
Very good won't go anywhere else!
Very good won't go anywhere else! I have purchased many vehicles there. Look forward to going there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at Lima Auto Mall are thrilled to hear that you have had such positive experiences with us and that you look forward to returning. We appreciate your loyalty and can't wait to assist you with your next vehicle purchase! Sincerely, The Lima Auto Mall Team
