Lima Auto Mall

Dealer Mike and Manager Ryan are high integrity professionals that delivered on a quality used vehicle with competitive and fair market pricing. I recently purchased a used Cadillac from them from my home in Buffalo, NY. With this long distance purchase, they were a pleasure to work with, shared open and honest communications and earned my trust. From the start to finish, they were first class! Thank you, Mike and Ryan for your quality service!

We had a great experience the two times we were there looking at cars to replace one that was totaled in an accident. Very knowledgeable and helpful and we ended up buying one! Everyone was considerate and kind.

I found what I wanted in an ad online, and Eriq took me right to it. He listened to my questions and answered them in detail. He (and the team) made sure evrything would be ready when I came back the next day to pick up the car. He also took a little time to chat about things besides cars. Very customer oriented and friendly.

Everybody starting with Corina to Josh, Ryan and Brett were informative, courteous, and professional. Thank you.

Excellent service! Very easy to work with! Found what we wanted online before we visited the dealership.

Always courteous and professional … the Courtesy car is a nice touch while you are waiting.

As always the folks in the service department are top notch, they explained everything and all of the work on our car was done fast. Very pleasant to work with.

Mechanics are very..very rude at times and unprofessional.As a Lima Auto mall customer ,who have purchased at least 5 or 6 vehicles in the past 7 -8 years I was expecting just a little courtesy. Hoping we don’t have to keep having an issue with that one employee.

Was very attentive and keep me informed what was going on while I was there

Did a great job getting the truck fixed right and fast. Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happened. If your not gonna wash it don't ask if I want it washed. Other than that great job!