Reviews
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN SERVICE DEPARTMENT FOR LAST MINUTE APPTS. HIGHLY RECOMMEND
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN SERVICE DEPARTMENT FOR LAST MINUTE APPTS. HIGHLY RECOMMEND
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales service is good.
Sales service is good. But when they sell a certified used vehicle and they say everything is good on it and then the brakes start making noise couple weeks after. When they were supposed to be new. And you complain they don’t just replace them all they only replace the ones not working properly. Then two weeks after they we’re supposedly fixed the back breaks start going and making noise… terrible maintenance department would not recommend
Sales service is good.
Sales service is good. But when they sell a certified used vehicle and they say everything is good on it and then the brakes start making noise couple weeks after. When they were supposed to be new. And you complain they don’t just replace them all they only replace the ones not working properly. Then two weeks after they we’re supposedly fixed the back breaks start going and making noise… terrible maintenance department would not recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Here at Ellis Automotive INC, we strive for excellence, and are disappointed to hear that you received anything less. We have reached out to you to make this issue right and to move towards a resolution. Thank you, Alden.
A great service and mechanical staff Treated well above
A great service and mechanical staff Treated well above and beyond my expectations Thanks Rick
A great service and mechanical staff Treated well above
A great service and mechanical staff Treated well above and beyond my expectations Thanks Rick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated very well and it was explained to me all
I was treated very well and it was explained to me all the features of my new vehicle
I was treated very well and it was explained to me all
I was treated very well and it was explained to me all the features of my new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible customer service , bought a new Denali .
Horrible customer service , bought a new Denali . Have owned 28 months . 9 of the 28 months it has sat in there driveway, without even an offer of a loaner. Stay away from them they are crooks
Horrible customer service , bought a new Denali .
Horrible customer service , bought a new Denali . Have owned 28 months . 9 of the 28 months it has sat in there driveway, without even an offer of a loaner. Stay away from them they are crooks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Horrible customer service , do not buy from them .
Horrible customer service , do not buy from them . Quick to push them out . No knowledge in repairing them. Have owned our Denali 28 months . Has sat in there driveway 9 of those months without even so much as a loaner vehicle.
Horrible customer service , do not buy from them .
Horrible customer service , do not buy from them . Quick to push them out . No knowledge in repairing them. Have owned our Denali 28 months . Has sat in there driveway 9 of those months without even so much as a loaner vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 483-1880 when you have a chance. Thank you, and we look forward to hearing from you.
All are very friendly and we were greeted at the door.
All are very friendly and we were greeted at the door. My new car was ready on time and all cleaned and shiny.
All are very friendly and we were greeted at the door.
All are very friendly and we were greeted at the door. My new car was ready on time and all cleaned and shiny.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ellis Auto is amazing!
I have purchased my most recent 2 vehicles from Ellis Automotive. I had such a great experience buying the first car that I knew the next car that I purchased would be a Chevrolet. It was a great buying experience from beginning to end. Thank you Amanda for working with me to find a vehicle that fits my needs and personality. My kids love ?Bigfoot!?
Ellis Auto is amazing!
I have purchased my most recent 2 vehicles from Ellis Automotive. I had such a great experience buying the first car that I knew the next car that I purchased would be a Chevrolet. It was a great buying experience from beginning to end. Thank you Amanda for working with me to find a vehicle that fits my needs and personality. My kids love ?Bigfoot!?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
I purchased my vehicle from this dealership and was
I purchased my vehicle from this dealership and was completely satisfied with my experience. I have been taking the vehicle back to this dealership for oil changes, tire rotations, etc. and have been very satisfied with them.
I purchased my vehicle from this dealership and was
I purchased my vehicle from this dealership and was completely satisfied with my experience. I have been taking the vehicle back to this dealership for oil changes, tire rotations, etc. and have been very satisfied with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ellis Chevrolet
Ellis has always been good about finding an appointment day/time that fits my schedule and they are very nice people great customer service
Ellis Chevrolet
Ellis has always been good about finding an appointment day/time that fits my schedule and they are very nice people great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!