Reviews
They were friendly, personable, professional and
They were friendly, personable, professional and knowledgeable. The showroom and offices were neat and clean and welcoming.
They were friendly, personable, professional and
They were friendly, personable, professional and knowledgeable. The showroom and offices were neat and clean and welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luc was great, very pleasant and knowledgeable.
Luc was great, very pleasant and knowledgeable. he helped us set up our electronic in the new gmc and answered all of our questions. would recommend anyone to buy a vehicle at ellis chevy. the dealer sent out a car to pick us up as we needed a way to take plates off old car and get to the dealer.
Luc was great, very pleasant and knowledgeable.
Luc was great, very pleasant and knowledgeable. he helped us set up our electronic in the new gmc and answered all of our questions. would recommend anyone to buy a vehicle at ellis chevy. the dealer sent out a car to pick us up as we needed a way to take plates off old car and get to the dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob is professional and friendly.
Rob is professional and friendly. He was able to answer all our questions, listened to our concerns and helped manage a great deal for us. Management is involved and responsive!
Rob is professional and friendly.
Rob is professional and friendly. He was able to answer all our questions, listened to our concerns and helped manage a great deal for us. Management is involved and responsive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our salesman, Rob is professional and friendly.
Our salesman, Rob is professional and friendly. He was able to answer all our questions, listened to our concerns and offeredus a great deal. Management is involved and responsive!
Our salesman, Rob is professional and friendly.
Our salesman, Rob is professional and friendly. He was able to answer all our questions, listened to our concerns and offeredus a great deal. Management is involved and responsive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN SERVICE DEPARTMENT FOR LAST MINUTE APPTS. HIGHLY RECOMMEND
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN
GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN SERVICE DEPARTMENT FOR LAST MINUTE APPTS. HIGHLY RECOMMEND
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales service is good.
Sales service is good. But when they sell a certified used vehicle and they say everything is good on it and then the brakes start making noise couple weeks after. When they were supposed to be new. And you complain they don’t just replace them all they only replace the ones not working properly. Then two weeks after they we’re supposedly fixed the back breaks start going and making noise… terrible maintenance department would not recommend
Sales service is good.
Sales service is good. But when they sell a certified used vehicle and they say everything is good on it and then the brakes start making noise couple weeks after. When they were supposed to be new. And you complain they don’t just replace them all they only replace the ones not working properly. Then two weeks after they we’re supposedly fixed the back breaks start going and making noise… terrible maintenance department would not recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Here at Ellis Automotive INC, we strive for excellence, and are disappointed to hear that you received anything less. We have reached out to you to make this issue right and to move towards a resolution. Thank you, Alden.
A great service and mechanical staff Treated well above
A great service and mechanical staff Treated well above and beyond my expectations Thanks Rick
A great service and mechanical staff Treated well above
A great service and mechanical staff Treated well above and beyond my expectations Thanks Rick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated very well and it was explained to me all
I was treated very well and it was explained to me all the features of my new vehicle
I was treated very well and it was explained to me all
I was treated very well and it was explained to me all the features of my new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible customer service , bought a new Denali .
Horrible customer service , bought a new Denali . Have owned 28 months . 9 of the 28 months it has sat in there driveway, without even an offer of a loaner. Stay away from them they are crooks
Horrible customer service , bought a new Denali .
Horrible customer service , bought a new Denali . Have owned 28 months . 9 of the 28 months it has sat in there driveway, without even an offer of a loaner. Stay away from them they are crooks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Horrible customer service , do not buy from them .
Horrible customer service , do not buy from them . Quick to push them out . No knowledge in repairing them. Have owned our Denali 28 months . Has sat in there driveway 9 of those months without even so much as a loaner vehicle.
Horrible customer service , do not buy from them .
Horrible customer service , do not buy from them . Quick to push them out . No knowledge in repairing them. Have owned our Denali 28 months . Has sat in there driveway 9 of those months without even so much as a loaner vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 483-1880 when you have a chance. Thank you, and we look forward to hearing from you.