Ellis Chevrolet GMC Buick

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Ellis Chevrolet GMC Buick Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 4:30 PM

Tuesday

8:00 AM - 4:30 PM

Wednesday

8:00 AM - 4:30 PM

Thursday

8:00 AM - 4:30 PM

Friday

8:00 AM - 4:30 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

- 2nd generation family owned since 1984- GM Certified service- GM ASE Certified technicians- Fully equipped service dep

...

artment- State of the art alignment and tire center- Full service body shop, we fix ALL brands- Multiple dealership mark of excellence winner- Mark of excellence certified sales staff-Low pressure sales and service environment- Brand new facility- Large selection of new and used cars, trucks and SUVS- Full service parts and accessory department.- Free Shuttle service - Free car wash with service upon request - Comfortable and spacious waiting area with children's area- Complimentary Multi point inspection with service

"Family Owned for 30 Years"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 30, 2020

    Very happy with buying experience. Salesperson was knowledgeable, very helpful, and patient with us. He answered email questions promptly, and got us... into the vehicle we wanted. Post vehicle inspection of all the option throughly. Lease paperwork was complete and explained throughly and no pressure to add extras from the finance representative. Very happy customer.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    March 6, 2019

    Great gave us a loaner while work was being done on our traverse

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    December 24, 2017

    after many years of car ownership in the North Country, we have finally found a dealership that is customer originated,proactive and wonderful to deal... with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bruce, thank you for taking the time to leave a review for us at Ellis Chevrolet Buick GMC. We're happy we could meet your expectations! We are alw...ays more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    December 19, 2017

    The repair department at Ellis auto found the problem with my truck. It wasn?t an easy diagnosis, but they stuck with it and found the problem and fixed... it. This is why we buy our vehicles there.... excellent service AFTER the sale

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jerry, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do ...for you.

  • 5.0 out of 5
    October 11, 2017

    Excellent transaction. Great service. Would definitely recommend this dealership. They made every step of the process easy and convenient.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, we are so pleased you enjoyed your visit to Ellis Chevrolet Buick GMC! Please don't hesitate to reach out if there's anything additional we c...an do for you.

  • 5.0 out of 5
    September 17, 2017

    Great service, always friendly, from the service department to the front office.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rebecca, thank you so much for the positive review! We look forward to your next visit! Take care!

  • 5.0 out of 5
    September 12, 2017

    My truck needed a nys inspection and Ellis automotive delivered my truck to my work location

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    September 10, 2017

    I came in for my appointment for regular oil change and tire rotation. They took my car right in and completed the work in less time than I had expected.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we ...are more than happy to help!

  • 5.0 out of 5
    September 5, 2017

    as always car was serviced at appointment time and all repairs explained and why.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ellis Ch...evrolet Buick GMC

  • 5.0 out of 5
    September 4, 2017

    I had a good experience with my recent purchase of a new truck, and i would recommend this dealer to my friends.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Harold, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the tim...e to let the world know about your positive experience. Have a great day!

View More Reviews