Reviews
My experience with this dealership was fantastic.
My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!
My experience with this dealership was fantastic.
My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience with this dealership was fantastic.
My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!
My experience with this dealership was fantastic.
My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Zak for sharing the experience you had here at Birdnow Chevrolet of Monona. We appreciate your kind words! Take care, Justin Birdnow
Great customer service.
Great customer service. Amy was so helpful, polite and knowledgeable. The vehicle she recommended was exactly what I needed. Very impressed with the cleanliness of the vehicle as well. Bryar made the finance process seamless! Will definitely recommend this dealership, Amy (Sales) and Bryar (Finance) to everyone I know. Thanks!! T
Great customer service.
Great customer service. Amy was so helpful, polite and knowledgeable. The vehicle she recommended was exactly what I needed. Very impressed with the cleanliness of the vehicle as well. Bryar made the finance process seamless! Will definitely recommend this dealership, Amy (Sales) and Bryar (Finance) to everyone I know. Thanks!! T
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I can’t thank Justin and the Birdnow team enough for
I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to work and avert a disaster. I was able to return the vehicle back to the dealership the following weekend when I had time to make it back up there. Small town generosity at its best!
I can’t thank Justin and the Birdnow team enough for
I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to work and avert a disaster. I was able to return the vehicle back to the dealership the following weekend when I had time to make it back up there. Small town generosity at its best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Matt for sharing your thoughts on the dealership. We were glad to help you out! Sincerely, Justin Birdnow
The Communication was good !
The Communication was good !would do business if the right thing comes along . Thank you
The Communication was good !
The Communication was good !would do business if the right thing comes along . Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Amy for making my purchase of the Equinox so
Thank you Amy for making my purchase of the Equinox so enjoyable. You were patient with me and very knowledgable about the vehicle. I love my Equinox and I appreciate all of the perks and points that went along with the sale. Bryar was wonderful with all of the paperwork and made that part of the process easy as well. Your service department has served me well in the past and I know and trust the work that they will now continue to do on my Equinox. Birdnow Chevrolet made an impression on me and the experience I had with them in buying my vehicle.
Thank you Amy for making my purchase of the Equinox so
Thank you Amy for making my purchase of the Equinox so enjoyable. You were patient with me and very knowledgable about the vehicle. I love my Equinox and I appreciate all of the perks and points that went along with the sale. Bryar was wonderful with all of the paperwork and made that part of the process easy as well. Your service department has served me well in the past and I know and trust the work that they will now continue to do on my Equinox. Birdnow Chevrolet made an impression on me and the experience I had with them in buying my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Ardie for purchasing your Chevrolet Equinox from us! We all appreciate your business and look forward to taking care of your vehicle! Thanks again, Justin Birdnow
I worked with Amy and purchased a Chevrolet Colorado for
I worked with Amy and purchased a Chevrolet Colorado for my daughter. Amy was helpful, patient and very accommodating. Amy reached out to me on multiple occasions and even sent me videos of the Colorado. I live almost 2 hours from the dealership but when I arrived I was met by Amy and she was able to answer my questions and.showed me the vehicle. I then worked with Bryar and he already had documents prepared and answered any questions I had. The process was simple, quick and efficient. I have never been a big fan of shopping for vehicles but the staff at Birdnow made the process enjoyable. My daughter loves the truck and I will definitely look to Birdnow the next time I am shopping for a vehicle. Tony
I worked with Amy and purchased a Chevrolet Colorado for
I worked with Amy and purchased a Chevrolet Colorado for my daughter. Amy was helpful, patient and very accommodating. Amy reached out to me on multiple occasions and even sent me videos of the Colorado. I live almost 2 hours from the dealership but when I arrived I was met by Amy and she was able to answer my questions and.showed me the vehicle. I then worked with Bryar and he already had documents prepared and answered any questions I had. The process was simple, quick and efficient. I have never been a big fan of shopping for vehicles but the staff at Birdnow made the process enjoyable. My daughter loves the truck and I will definitely look to Birdnow the next time I am shopping for a vehicle. Tony
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Tony for sharing your thoughts on the experience you had at Birdnow Chevrolet in Monona! Amy and Bryar both are wonderful at what they do and the entire staff really tries hard to make it easy and quick as the customer likes. Thanks again, Sincerely Justin Birdnow
Thanks for all your help, Amy.
Thanks for all your help, Amy. And also following through with the deal. Very informative.
Thanks for all your help, Amy.
Thanks for all your help, Amy. And also following through with the deal. Very informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience that you had with us! Sincerely, Justin Birdnow
Thanks for all your help, Amy. And also following through with The deal. Very informative
ODD EXPERIENCE
My wife and I were looking to update her vehicle and she notice a suitable possibility on Birdnow website. So she called ahead and set up a visit with a salesman. While on test drive of vehicle conversation with salesman I mentioned that we had 2 more vehicles to inspect that same day and we wanted a trade price from salesman. He reaction to this was somewhat strange as he stated that only if we were buying would they put any effort into trade pricing. Back at the dealership he conferred with his sales manager and we were told if we where going to visit other dealerships they were unable to deal with us any further. We were told to have a nice day. TOTALLY UNPROFESSIONAL
ODD EXPERIENCE
My wife and I were looking to update her vehicle and she notice a suitable possibility on Birdnow website. So she called ahead and set up a visit with a salesman. While on test drive of vehicle conversation with salesman I mentioned that we had 2 more vehicles to inspect that same day and we wanted a trade price from salesman. He reaction to this was somewhat strange as he stated that only if we were buying would they put any effort into trade pricing. Back at the dealership he conferred with his sales manager and we were told if we where going to visit other dealerships they were unable to deal with us any further. We were told to have a nice day. TOTALLY UNPROFESSIONAL
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My car broke down in front of their garage.
My car broke down in front of their garage. We were on our way to Minnesota for vacation. Birdnow offered us a loaner to use for the week and said they would fix my car while we were gone. They called me first thing on Monday to report the problem and immediately fixed my car at a very reasonable price. They did not charge us for the loaner! We had it for 6 days. What a gift and we were able to enjoy our vacation! The kindest most honest people I have ever met. Thank you so much!!!
My car broke down in front of their garage.
My car broke down in front of their garage. We were on our way to Minnesota for vacation. Birdnow offered us a loaner to use for the week and said they would fix my car while we were gone. They called me first thing on Monday to report the problem and immediately fixed my car at a very reasonable price. They did not charge us for the loaner! We had it for 6 days. What a gift and we were able to enjoy our vacation! The kindest most honest people I have ever met. Thank you so much!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Caren for sharing your story. We were glad to help and even more excited that you were able to enjoy your vacation! We hope to see you again, Thanks again! Justin Birdnow