Skip to main content

Birdnow Chevrolet Monona

(27 reviews)
Visit Birdnow Chevrolet Monona
Sales hours: 8:00am to 5:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:00am–5:00pm
Tuesday 8:00am–5:30pm 7:00am–5:00pm
Wednesday 8:00am–5:30pm 7:00am–5:00pm
Thursday 8:00am–5:30pm 7:00am–5:00pm
Friday 8:00am–5:30pm 7:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (855) 870-9736 (855) 870-9736
Used (866) 941-1888 (866) 941-1888
Service (855) 943-2692 (855) 943-2692

Inventory

See all 100 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2024.
The Birdnow Chevrolet Dealership in Monona IA serves people of Monona Decorah Prairie Du Chien and surrounding areas. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as car dealers we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Your EZ Chevrolet Dealership In Northeast Iowa Friendly Local Connected

Service center

Phone number (855) 943-2692

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

My experience with this dealership was fantastic.

My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!

My experience with this dealership was fantastic.

My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

My experience with this dealership was fantastic.

My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!

My experience with this dealership was fantastic.

My experience with this dealership was fantastic. I filled out application online prior to showing up and everything went flawlessly. Great experience and great vehicles! Hats off to the Birdnow team and specific shout out to Austin! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Zak for sharing the experience you had here at Birdnow Chevrolet of Monona. We appreciate your kind words! Take care, Justin Birdnow

Show full review

Great customer service.

Great customer service. Amy was so helpful, polite and knowledgeable. The vehicle she recommended was exactly what I needed. Very impressed with the cleanliness of the vehicle as well. Bryar made the finance process seamless! Will definitely recommend this dealership, Amy (Sales) and Bryar (Finance) to everyone I know. Thanks!! T

Great customer service.

Great customer service. Amy was so helpful, polite and knowledgeable. The vehicle she recommended was exactly what I needed. Very impressed with the cleanliness of the vehicle as well. Bryar made the finance process seamless! Will definitely recommend this dealership, Amy (Sales) and Bryar (Finance) to everyone I know. Thanks!! T

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I can’t thank Justin and the Birdnow team enough for

I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to work and avert a disaster. I was able to return the vehicle back to the dealership the following weekend when I had time to make it back up there. Small town generosity at its best!

I can’t thank Justin and the Birdnow team enough for

I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to work and avert a disaster. I was able to return the vehicle back to the dealership the following weekend when I had time to make it back up there. Small town generosity at its best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Matt for sharing your thoughts on the dealership. We were glad to help you out! Sincerely, Justin Birdnow

Show full review

The Communication was good !

The Communication was good !would do business if the right thing comes along . Thank you

The Communication was good !

The Communication was good !would do business if the right thing comes along . Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Thank you Amy for making my purchase of the Equinox so

Thank you Amy for making my purchase of the Equinox so enjoyable. You were patient with me and very knowledgable about the vehicle. I love my Equinox and I appreciate all of the perks and points that went along with the sale. Bryar was wonderful with all of the paperwork and made that part of the process easy as well. Your service department has served me well in the past and I know and trust the work that they will now continue to do on my Equinox. Birdnow Chevrolet made an impression on me and the experience I had with them in buying my vehicle.

Thank you Amy for making my purchase of the Equinox so

Thank you Amy for making my purchase of the Equinox so enjoyable. You were patient with me and very knowledgable about the vehicle. I love my Equinox and I appreciate all of the perks and points that went along with the sale. Bryar was wonderful with all of the paperwork and made that part of the process easy as well. Your service department has served me well in the past and I know and trust the work that they will now continue to do on my Equinox. Birdnow Chevrolet made an impression on me and the experience I had with them in buying my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Ardie for purchasing your Chevrolet Equinox from us! We all appreciate your business and look forward to taking care of your vehicle! Thanks again, Justin Birdnow

Show full review

I worked with Amy and purchased a Chevrolet Colorado for

I worked with Amy and purchased a Chevrolet Colorado for my daughter. Amy was helpful, patient and very accommodating. Amy reached out to me on multiple occasions and even sent me videos of the Colorado. I live almost 2 hours from the dealership but when I arrived I was met by Amy and she was able to answer my questions and.showed me the vehicle. I then worked with Bryar and he already had documents prepared and answered any questions I had. The process was simple, quick and efficient. I have never been a big fan of shopping for vehicles but the staff at Birdnow made the process enjoyable. My daughter loves the truck and I will definitely look to Birdnow the next time I am shopping for a vehicle. Tony

I worked with Amy and purchased a Chevrolet Colorado for

I worked with Amy and purchased a Chevrolet Colorado for my daughter. Amy was helpful, patient and very accommodating. Amy reached out to me on multiple occasions and even sent me videos of the Colorado. I live almost 2 hours from the dealership but when I arrived I was met by Amy and she was able to answer my questions and.showed me the vehicle. I then worked with Bryar and he already had documents prepared and answered any questions I had. The process was simple, quick and efficient. I have never been a big fan of shopping for vehicles but the staff at Birdnow made the process enjoyable. My daughter loves the truck and I will definitely look to Birdnow the next time I am shopping for a vehicle. Tony

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Tony for sharing your thoughts on the experience you had at Birdnow Chevrolet in Monona! Amy and Bryar both are wonderful at what they do and the entire staff really tries hard to make it easy and quick as the customer likes. Thanks again, Sincerely Justin Birdnow

Show full review

Thanks for all your help, Amy.

Thanks for all your help, Amy. And also following through with the deal. Very informative.

Thanks for all your help, Amy.

Thanks for all your help, Amy. And also following through with the deal. Very informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience that you had with us! Sincerely, Justin Birdnow

Consumer response

Thanks for all your help, Amy. And also following through with The deal. Very informative

Show full review

ODD EXPERIENCE

My wife and I were looking to update her vehicle and she notice a suitable possibility on Birdnow website. So she called ahead and set up a visit with a salesman. While on test drive of vehicle conversation with salesman I mentioned that we had 2 more vehicles to inspect that same day and we wanted a trade price from salesman. He reaction to this was somewhat strange as he stated that only if we were buying would they put any effort into trade pricing. Back at the dealership he conferred with his sales manager and we were told if we where going to visit other dealerships they were unable to deal with us any further. We were told to have a nice day. TOTALLY UNPROFESSIONAL

ODD EXPERIENCE

My wife and I were looking to update her vehicle and she notice a suitable possibility on Birdnow website. So she called ahead and set up a visit with a salesman. While on test drive of vehicle conversation with salesman I mentioned that we had 2 more vehicles to inspect that same day and we wanted a trade price from salesman. He reaction to this was somewhat strange as he stated that only if we were buying would they put any effort into trade pricing. Back at the dealership he conferred with his sales manager and we were told if we where going to visit other dealerships they were unable to deal with us any further. We were told to have a nice day. TOTALLY UNPROFESSIONAL

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

My car broke down in front of their garage.

My car broke down in front of their garage. We were on our way to Minnesota for vacation. Birdnow offered us a loaner to use for the week and said they would fix my car while we were gone. They called me first thing on Monday to report the problem and immediately fixed my car at a very reasonable price. They did not charge us for the loaner! We had it for 6 days. What a gift and we were able to enjoy our vacation! The kindest most honest people I have ever met. Thank you so much!!!

My car broke down in front of their garage.

My car broke down in front of their garage. We were on our way to Minnesota for vacation. Birdnow offered us a loaner to use for the week and said they would fix my car while we were gone. They called me first thing on Monday to report the problem and immediately fixed my car at a very reasonable price. They did not charge us for the loaner! We had it for 6 days. What a gift and we were able to enjoy our vacation! The kindest most honest people I have ever met. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Caren for sharing your story. We were glad to help and even more excited that you were able to enjoy your vacation! We hope to see you again, Thanks again! Justin Birdnow

Show full review
See all 27 reviews