Reviews
Regular service
I love their service department. They do a great job and always treat you extremely well. The service managers are very friendly and helpful. I actually always look forward to seeing them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.
Service -Oil Change
Great service for my oil change again on my Colorado. The service department is always ready to get the truck while I waited for the work to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.
2017 Jeep Cherokee Latitude
Andrew Snyder is a very kind, knowledgeable and hardworking person. He did anything and everything he could to help. Definitely will come back to him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.
Transmission. Buying process does not apply
Customer service was great. Parts not so great because if corporation. Took 3 times to get it fixed. Didn't have truck for a whole month
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (567) 203-4102 at your earliest convenience. We hope to hear from you soon.
My first lease!
I have never done a lease and had many questions. Our salesman, Matt D, was very knowledgeable and patient with us. He made the process very easy and made sure we completely understood how the lease would work. We LOVE our 2020 Silverado. I highly recommend Matt and the Bill Harris team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Harris Auto Center. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.
noise on car, parts back ordered
It took several months to determine the source of a fluttering noise in our Envision. Two differential replacements one which took weeks to get ( out of stock everywhere). Neither were the source. Then it was decided that the noise was coming from the muffler. Again it was placed on back order prior to the strike. It actually arrived a Couple of days prior to Christmas and was installed 12/30. It appears to have solved the problem. Now you can see how several months of frustration for us as owners came about. I don’t find fault with the dealer but I do find fault with the supply source for not having repair parts in stock for a 2017 vehicle. Glen Stewart. ASHLAND, Ohio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Harris Auto Center and we hope to see you again soon!
Great service and friendly staff.
Got my car in quickly and thoroughly explained my cars problems. Fixed same day! Highly recommend this dealership for new vehicles and all repairs. Friendly, courteous staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bill Harris Auto Center and we hope to see you again.
Kathleen Wendling
Good, friendly service. My concerns were satisfied and I had a short wait while service was being done. I'm glad to have a dependable Chevrolet dealer in Ashland.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.
Fantastic Customer Service
Always go above and beyond for customers. Listens to needs and fix everything that is needed. They always make certain I have a vehicle and are able to go to my next destination.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Carrera repair
They are awesome people . They're very courteous and honest. I will be back for service and when I'm car shopping. Good inventory of new vehicles as well .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Hi, thanks for taking the time to leave a review.