Reviews
They were very fast and knowledgeable.
They were very fast and knowledgeable. They were able to find other things that needed repairs called me right away. Asked me if I wanted to make the repairs.
They were very fast and knowledgeable.
They were very fast and knowledgeable. They were able to find other things that needed repairs called me right away. Asked me if I wanted to make the repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian Grischow, is one of the best Salesmen.
Brian Grischow, is one of the best Salesmen. We have bought every vehicle we have owned over the last 20 years through him. He makes purchasing a car from Diane Sauer a pleasant and easy experience. He listens to what we want and accommodates in every way possible. I can't say enough good things either about the finance manager, Vince Murdocco. He really does everything he can to make that sale, and to make sure the customer is covered with everything they need and want when they walk out the door with a new automobile at the price that works for them. I love my new car. Thanks guys!!
Brian Grischow, is one of the best Salesmen.
Brian Grischow, is one of the best Salesmen. We have bought every vehicle we have owned over the last 20 years through him. He makes purchasing a car from Diane Sauer a pleasant and easy experience. He listens to what we want and accommodates in every way possible. I can't say enough good things either about the finance manager, Vince Murdocco. He really does everything he can to make that sale, and to make sure the customer is covered with everything they need and want when they walk out the door with a new automobile at the price that works for them. I love my new car. Thanks guys!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was the best everybody there was friendly and they
It was the best everybody there was friendly and they took care of the problem on time I would recommend to everyone to go there for service or to buy a car
It was the best everybody there was friendly and they
It was the best everybody there was friendly and they took care of the problem on time I would recommend to everyone to go there for service or to buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great job with Mike Olesky who took care of my sales
Great job with Mike Olesky who took care of my sales transaction. Explained everything in detail that I signed. WIll return for my auto purchase. Thanks
Great job with Mike Olesky who took care of my sales
Great job with Mike Olesky who took care of my sales transaction. Explained everything in detail that I signed. WIll return for my auto purchase. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, we're happy you found our staff to be so supportive during your experience here at Diane Sauer Chevrolet, INC.. We sincerely value your business and look forward to your next visit!
Routine service appointment.
Everyone I interacted with in the Diane Sauer service department was professional and treated me with the utmost respect and kindness during my service appointment. The employees communicated processes with me efficiently, the service was timely, and the work requested was exactly what was completed. I was extremely satisfied with my experience doing business at Diane Sauer and will continue to recommend friends there.
Routine service appointment.
Everyone I interacted with in the Diane Sauer service department was professional and treated me with the utmost respect and kindness during my service appointment. The employees communicated processes with me efficiently, the service was timely, and the work requested was exactly what was completed. I was extremely satisfied with my experience doing business at Diane Sauer and will continue to recommend friends there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tiffany, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Burned out headlight replaced during service.
Burned out headlight replaced during service. Same light burned out 48 hrs. later. Returned to dealer. Alex the service clerk was going to charge me $ 135 to diagnose a burned out bulb ??? At the previous service an incorrect measurement was made on brake pad wear in the dealers favor. Is this common to charge $ 135 when a bulb fails.? Bulb replaced at reputable facility and it is fine. Beware of hidden diagnostic fees, lack of common sense and poor maintenance knowledge at this dealership. FORMER 15 year customer.
Burned out headlight replaced during service.
Burned out headlight replaced during service. Same light burned out 48 hrs. later. Returned to dealer. Alex the service clerk was going to charge me $ 135 to diagnose a burned out bulb ??? At the previous service an incorrect measurement was made on brake pad wear in the dealers favor. Is this common to charge $ 135 when a bulb fails.? Bulb replaced at reputable facility and it is fine. Beware of hidden diagnostic fees, lack of common sense and poor maintenance knowledge at this dealership. FORMER 15 year customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I would give zero stars if possible.
I would give zero stars if possible. Diane Sauers salesman Brian Grischow sold me a $30,000 lemon. This car has been an issue since the day I drove it off the lot. The engine light came on before I even got home(like 6 miles away). Has had emissions issues from day one. I've replaced over $10,000 with of new parts and it's still not fixed. He's ignored texts, they've blocked me from leaving messages on their website and Facebook. Just go to another dealership and definatly a different salesman. Just buy different all together. I'll never buy another GM car after this experience.
I would give zero stars if possible.
I would give zero stars if possible. Diane Sauers salesman Brian Grischow sold me a $30,000 lemon. This car has been an issue since the day I drove it off the lot. The engine light came on before I even got home(like 6 miles away). Has had emissions issues from day one. I've replaced over $10,000 with of new parts and it's still not fixed. He's ignored texts, they've blocked me from leaving messages on their website and Facebook. Just go to another dealership and definatly a different salesman. Just buy different all together. I'll never buy another GM car after this experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Repair from an accident
Carla was a delight to work with. Very professional and pleasant to talk to.
Repair from an accident
Carla was a delight to work with. Very professional and pleasant to talk to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharyn, we're happy you found our staff to be so supportive during your experience here at Diane Sauer Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Diane Sauer Chevrolet
My salesman Joe was extremely knowledgeable and answered all my questions. The buying process was easy from start to finish.
Diane Sauer Chevrolet
My salesman Joe was extremely knowledgeable and answered all my questions. The buying process was easy from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for the feedback! We are happy to hear about your positive experience at Diane Sauer Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, John Maze - GM - jmaze@dianesauerchevy.com
Friendly knowledgeable staff
The staff are very friendly and the prices are reasonable.
Friendly knowledgeable staff
The staff are very friendly and the prices are reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Bobbie! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Maze - GM - jmaze@dianesauerchevy.com