Kruse Motors

Fast and excellent service Chuck the service advisor is the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you with no pressure.

Good people. Good Dealership nice trucks great options for trucks and cars great offers. Thank you

Drove 350 miles to see a 2020 Chevy Bolt EV. Sales team was nice and helpful. Unfortunately, they didn't know much about electric vehicles. They told me this car has had the battery replaced (there have been fires caused by faulty batteries) so I thought I was getting a good vehicle with a new battery. Typical haggling, with sales going to the back office to present my offers to some mysterious guy and relating his counter offer. This arrangement lets sales act like the good guys, just relaying bad news from someone else. Typical used car sales tactics. I bought the car and discovered while driving home that it would not charge beyond 80%. This range limit caused my drive home to extend overnight, causing greater expense and inconvenience. Once home, I ran the VIN through Chevy's website. The battery has not been replaced. Instead, software was installed to limit the charge and diagnose possible battery problems. So, I have a car with limited range and may yet have to have the battery replaced. This vehicle was misrepresented by the dealer. The dealer admitted to the mistake but would do nothing to remedy the issue. Essentially told me if I brought it back he would "rip up the paperwork", as if that was something noble. Sounds like "take-it-or-leave-it" to me. With it's limited range, I have no desire to drive this car 350 miles back to the dealer and start car shopping again. I like the car, but feel this dealer could do a lot more to make this right and salvage his reputation. Actions like this are why car dealers have become the brunt of jokes. I plan to file a complaint with the state of MN.

The salesperson was a person of their word and held the vehicle for me until I could make the 2.5 hr drive to go look at the vehicle.

We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service!

It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them.

Great people that take the time to make you feel important and get you exactly what you’re looking for! Thanks everyone!

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

I feel very comfortable at this dealership whether getting my car serviced or shopping for a new one