Reviews
Write a reviewSatisfied former customer
Jim Thompson solved every problem along the way of the process of purchasing a new vehicle. No pressure and given time to make up my mind. My best advice is to spend some time at the dealership pick your salesman and develop a relationship enjoy the process of selecting a new vehicle. I can highly recommend Jim Thompson at Expressway Chevrolet GMC Mount Vernon Indiana.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!-repeat customer
Kurt has helped my family & I purchase our last three vehicles, and he's always made it a hassle-free, enjoyable experience! We appreciate Kurt's eagerness to go above and beyond to make sure his customers are happy. He's never been that "pushy" type of salesperson, he truly cares about meeting the needs and wants of his customers! We would highly recommend Kurt!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kurt is the best
I would only use Kurt. Top notch! World class. Don't waste time going to other dealerships. He can find what you want if they don't have it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great personal service!
We had a great experience thanks to our salesman, Jim Thompson. He went above and beyond and really made sure we had everything we needed and more. He ordered the bed cover for our truck and made sure it got installed in one day and gave us a brand new truck for a loaner! He was very knowledgeable and not only did he answer all of our questions, but he also showed us some neat things about our truck that we never would have found by ourselves.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2017 Silverado Truck
I have bought my last 3 vehicles from Expressway Chevrolet. I have always felt I have been given a good price on my trade in vehicles. I also have my vehicles serviced @ Expressway. Dustin, Ashley, & Brittany do an eexcellent job. Jim Thompson sold me a 2013 Silverado pickup, my wife's Chevy Trax, & recently a 2017 Silverado pickup. The next vehicle I buy, I ecpect Jim Thompson to be the salesman. And I recommend him highly. He's a good man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unhappy customer
I will not go back to Expressway Chevy GM again. They treat there loyal customers terrible when it comes to trading in a vehicle or multiple vehicles you've bought from them. It's insulting how much they offered me on a vehicle I bought from them just 7 months before. We say we treat you like family were giving you a great deal. Well put it this way. I WOULD NOT want to be there family. So if you want to loose a lot of money go here.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent experience, randy was very, very excellent...randy
Amazing how resourceful Randy handles everything!Randys performance should earn him the high award of chevy national salesman of the year for 2016. Very knowledegable of the sonic, warranties, all paperwork in final with no errors; seamless process. He was fun and made the purchase easy and fast. Probably the most professional automobile salesman I have ever worked with to purchase my car, and I turn 65 years soon, I have purchased over twenty new cars, and for my kids, Many used cars too....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your great experience, Expressway Chevrolet takes pride in providing the best car buying experience possible......
Sell you a car and screw you over
Sell you a car and screw you over on. Real nice!!! Absolute bull crap what they did. Sold us a car and less than a year later won't trade because it's too far upside down over the screwing they gave us themselves
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback, and it is unfortunate you feel this way, Expressway Chevrolet takes pride in providing the upmost Customer Service to all our customers...
Great Service
This is the second new vehicle we have bought from Expressway and the service both times has been great. From the sales side with Randy and Dante to the service work we have had from Dustin has been excellent. We will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were looking for a used car.
We have past experience with Expressway and with Jim Thompson. He is a red letter salesman and friendly. Now I have the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car