Outten Chevy of Hamburg

I go to Outten Chevrolet because they treat me right, when it comes to service and sales. They do not play games or make me feel I am being taken advantage up. Sales person Angela G and manager Gary D have become like friends to me.

Bought a 2021 Blazer RS at Outten Chevrolet in November of 2022. After 6 months I started noticing a smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my next service visit (around 25k miles). I was told that they didn't find anything and sent me on my way. The smel persisted but I never noticed any antifreeze where I parked but continued to bring up the issue at service visits. Nothing was found to be the cause. October of this year I brought my Blazer in for an inspection and oil change (42k miles) and was told my radiator was leaking. Cost to replace, $1500 because it was conveniently out of the warrenty period. I explained that the smell of antifreeze was present for the last year and was brought up at each visit so obviously the problem with the radiator was present under warrenty. They did not budge on their stance of $1500, they even tried to sell me $2000 worth of tires. A quick search of the official chevy parts site shows the radiator cost is $308. That puts the cost to install at $1100. Customer care was also useless in trying to get this resolved. Will never purchase another GM vehicle from Outten and will look outside of the GM family for my next vehicle.

Bought a 2021 Blazer RS at Outten Chevrolet in November of 2022. After 6 months I started noticing a smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my next service visit (around 25k miles). I was told that they didn't find anything and sent me on my way. The smell persisted, but I never noticed any antifreeze where I parked but continued to bring up the issue at service visits. Nothing was found to be the cause. October of this year I brought my Blazer in for an inspection and oil change (42k miles) and was told my radiator was leaking. Cost to replace, $1500 because it was conveniently out of the warrenty period. I explained that the smell of antifreeze was present for the last year and was brought up at each visit so obviously the problem with the radiator was present under warrenty. They did not budge on their stance of $1500, they even tried to sell me $2000 worth of tires. A quick search of the official chevy parts site shows the radiator cost is $308. That puts the cost to install at $1100. Customer care was also useless in trying to get this resolved. Will never purchase another GM vehicle from Outten and will look outside of the GM family for my next vehicle.

Very knowledgeable and professional Salesforce.Kind and courteous. Follow up with us was fast and made us feel very comfortable. Excellent!

I got a great deal on a Colorado ZR2 bison. The entire process was well worth the miles we drove. All the staff make you feel welcomed.

The entire staff was wonder I was in a very tough unique situation. Beginning with Rebecca to Don to Doug to Nicole, I experienced professionalism, empathy and understanding. I've always been a Chevy guy. Because of how I’ve been treated there, I’m a lifelong OUTTEN Chevrolet of Hamburg guy.

Brian and the team at outten chevy hamburg pa. Are the greatest this is my 2nd car now and probably not the last Thanks guys

I was looking for a certain color vehicle and seen it on your lot, thought go in and see what I could do. Dan was awesome as well as Andy, Jim and Doug. I couldn’t have asked for a better group of guys, thank you!

Eric at Outten Chevrolet made the process easy to understand and was patient though the entire thing

Great experience with their help finding the perfect lease car just for me! Very understanding of my needs and budget. Thank you so much