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Outten Chevy of Hamburg

(457 reviews)
Visit Outten Chevy of Hamburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (610) 756-1258 (610) 756-1258
Used (877) 824-2847 (877) 824-2847
Service (877) 823-3263 (877) 823-3263

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Outten Chevy of Hamburg from DealerRater.

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Worked with Dan on the deal and Doug with the finances.

Worked with Dan on the deal and Doug with the finances. No issues and they were very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a used Dodge Durango from Outten.

Purchased a used Dodge Durango from Outten. Rebecca and Eric were fantastic to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a new '25 Malibu.

I purchased a new '25 Malibu. I came from out of state to do so. Becky handled our correspondence seamlessly and straightforward. Angela handled the sale, and the financial team were clear and easy to deal with. I arrived at 8:55am on the day of the purchase and was leaving by 11:00am. They even handled having my 1-way rental being picked up at the dealership. Totally satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is absolutely the place you want to go if you need a

This is absolutely the place you want to go if you need a new vehicle. Ask for Brian he is AMAZING! You won’t be disappointed. Just a couple words to describe this dealership and Brian. Professionalism, expert knowledge of product, and just a truly great human being.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

good experince.

good experince. service was great and sales person was very knowledgeable on the vehichle we bought. Instructions on cell phone were very good. Would recomend sales person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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One of the best Chevy dealerships out there and everyone

One of the best Chevy dealerships out there and everyone there was polite and welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Yaniv “LT” Shayo was a great salesman.

Yaniv “LT” Shayo was a great salesman. He was very professional and pleasant to deal with. Every thing went real smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had to take my 2022 Trax in for a problem with the rear

Had to take my 2022 Trax in for a problem with the rear window washer spray nozzle not working. The wiper was operating but no washer fluid was spraying out when needed. Found that the supply line was chewed open by probably a mouse that somehow made its way into the rear headliner. Not a warranty covered issue, but it was suggested to try to have the repair covered by my insurance. I checked with my agent and it was a covered repair. Made a 2nd appointment to have it fixed and was also offered a loaner vehicle since it may take awhile and I don't live real close to Outten. Car was repaired same day, and oil change also done. I have been reimbursed by my insurance so I was pleased with the repair and end result. This is a vehicle I am leasing from Outten.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have been leasing with Outten of Hamburg for over 3

I have been leasing with Outten of Hamburg for over 3 years now, and i have to say they are all outstanding to work with. Dan my sales rep, he always remembers my face and my name when i come in for service or to look at a new lease. They take their time with you, and make sure you are happy with leasing, buying and service. I give them all 10's..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brad and Andy are great!

Brad and Andy are great! Can?t ask for a better team to help us with a new vehicle, and we always return to them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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