Outten Chevy of Hamburg

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Reviews

Average Ratings

5.0
219 lifetime reviews.
  • Excellent service

    Robert (salesperson), Doug (paperwork), and Dave (help setting up Onstar) were wonderful and kind throughout the entire process. The knowledge the...


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    Robert (salesperson), Doug (paperwork), and Dave (help setting up Onstar) were wonderful and kind throughout the entire process. The knowledge they showed in their areas of expertise was astounding and I would send any friends that I have looking for a car to ask for them by name.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mrs. Housewife

    Everyone was friendly and gave advice on what I was looking for. Enjoyed working with the salesman whom I've known from buying other cars.


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    Everyone was friendly and gave advice on what I was looking for. Enjoyed working with the salesman whom I've known from buying other cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BEST customer service I have ever received

    I took my truck in to have a remote start installed. I am completely satisfied with the service I received. I can honestly say the staff at ou...


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    I took my truck in to have a remote start installed. I am completely satisfied with the service I received. I can honestly say the staff at outten Chevy make you feel like your part of there family not just a ordinary customer. I will NEVER take my truck anywhere else. I feel.very confident and protected with them. Thank you very much for all you do. Thank you. Sincerely, Wes Madeira Jr.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Purchasing a 2017 Silverado from Outten Chervrolet

    The sales representative, Jeff Jacobs, was very easy to work with. He was knowledgeable and responsive to my questions and requests. I felt the p...


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    The sales representative, Jeff Jacobs, was very easy to work with. He was knowledgeable and responsive to my questions and requests. I felt the purchase process was fair with mutual give and take. I am very satisfied with my 2017 Silverado, and would recommend Outten Chevrolet to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outten Chevy Sales Experience

    I have purchased/leased three (3) vehicles from Outten Chevy of Hamburg. I have had a pleasant experience each time. This was no exception. Tha...


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    I have purchased/leased three (3) vehicles from Outten Chevy of Hamburg. I have had a pleasant experience each time. This was no exception. Thanks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Richard j clemens

    Friendly service, fast quality! I even received a rental with my service. I could not return my rental with a full tank because I was extremely pr...


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    Friendly service, fast quality! I even received a rental with my service. I could not return my rental with a full tank because I was extremely pressed for time due to my work schedule and the service depending being open only short time on Saturday, but they stayed later for me and even didn't charge me extra for returning the vehicle under those conditions!! I will definitely recommend their service facility again, but it also starts with their sales, because it's where I purchased my Cadillac and I live 27 miles away in the mohnton area! Thank you Outten!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New Vehicle

    I called my salesman, told him what vehicle and options I would like to have. He found exactly what I wanted, and the car was delivered to the Ou...


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    I called my salesman, told him what vehicle and options I would like to have. He found exactly what I wanted, and the car was delivered to the Outten dealership the next day. The paperwork was ready when I arrived, I got the tour of the vehicle and its options, and I drove home in my new car! As usual, it was a pleasure dealing with Outten.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Love my Cruze

    Amazing,extraordinary service. The employees were very helpful and tentative to my needs. This is the second vehicle we have purchased there and w...


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    Amazing,extraordinary service. The employees were very helpful and tentative to my needs. This is the second vehicle we have purchased there and will continue to do do.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chevy Cruze

    I could not have asked for the excellent service I received. Jim was so helpful in getting the best price and the best way for me to get a car. Be...


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    I could not have asked for the excellent service I received. Jim was so helpful in getting the best price and the best way for me to get a car. Because of my age leasing was the best way for me to go. Getting a new car is exciting but nerve wracking and I never thought that maybe in 3years I may not still be driving. So, lease was best for me. Jim helped me to look at both leasing and buying. From the minute I arrived at Outten in till I left, the service was friendly, helpful, outstanding. A very friendly atmosphere from everyone I came in contact with. Thank you to Jim Sophy for making car-buying a pleasure. I tell everyone what a great experience this was for me and I also bought a great car. Thank you Patricia

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Todd Henry

    My overall experience was great! The salesman was knowledgeable and he crushed the deal I had from the other dealer that I had a quote from The ...


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    My overall experience was great! The salesman was knowledgeable and he crushed the deal I had from the other dealer that I had a quote from The facility and team were also great. If the service I have had continues I will be a customer for life.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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