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The service was done in a timely manner. The technician was very polite.
Excellent buying experience. Very courteous staff!
Bill Mitchell was my contact and he was very thorough about the process and when it came time for me to take possesion of my vechicle he explained all... the features of my new vehicle and we went through every button and what it did. The vehicle was spotless and perfect. Crotty's expessed several times that if anything wasn't perfect to contact them immediately. They are a dealer that knows how to express their appreciation for my business.
Awesome Customer Service. They went over the top to make sure I was purchasing a car I'd like.
never had such a bad experiance service writer was extreamly rude and others told me the same spent over 1500 dollars for them to say sry cant... fix it but we can tear it apart more ohh and by the way they had it about a month and got mouthy when i asked what was taking so long crotty i paid my bill but u have made no points keep doing what you are doing and i see that place comming to a close
I recently had my oil changed and had a great experience except for the service person who was talking to someone in the customer service waiting room... puffing on a cigarette. I am very sensitive to cigarette smoke and am asthmatic. I don't think that they should be doing that where the customers are waiting to have service done to their vehicle. I also worry if that mechanic will be working on my truck so now it will now smell of cigarettes.
I had a problem with my 4 wheel drive truck not working properly. It was grabbing and making a strange noise. One of the service personnel took the time... to go for a test drive in 2 wheel and 4 wheel drive and the noise that it was making was normal for 4 wheel drive going around the corners.
This dealership went above and beyond with their sales and delivery of a new crew cab Chevy truck.
We had a very positive buying experience at Crotty Chevrolet Buick in Corry, Pa. Both the owner and his son gave us the individualized attention and considerations... that you receive only at smaller dealerships as opposed to the "mega dealerships." We feel we received a fair deal and purchased,what we feel, is a quality vehicle. I would recommend Crotty Chevrolet Buick unconditionally.
Leasing a 2016 Envision at Crotty dealership ' as been the best experience. I have never had anyone be so thorough in explaining the process & the vehicle