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Rick Ball Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My 2011 Impala

I enjoyed meeting and working with Danny Groves @ Rick Ball Chevrolet in Boonville, Mo. I'm very please with my purchase and I would highly recommend anyone needed a vehicle to go visit Danny and the Friendly Staff at Rick Ball Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Denny, we are so glad that Danny could help you find the perfect car! Welcome to the team!

Linda's Great Escape Experience

Danny Groves is a great guy and even better salesman. He went to bat for me and got me a great deal on a 2016 Ford Escape 4WD. He is a classmate and friend, but he will go the extra mile for you as he did for me. Thanks Danny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's so great when Danny gets to work with lifelong friends and introduce them to the Rick Ball Team! Thank you so much for the review and we look forward to working with you in the future!

Eric,s New GMC 2500 Truck

Danny provided a great sales experience and service. He was prompt to greet me when I pulled into the dealership at Rick Ball Auto Mall. The trade allowance was very competitive than the dealerships in Columbia, Mo. Thanks too Danny Groves and everyone at Rick Ball Auto Mall. My experience was one that everyone should be involved in. I highly recommend Danny and Rick Ball Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review, Eric! We appreciate your support and your business. Welcome to the Rick Ball Team!

Clean environment and friendly people

Excellent service and it was a very friendly environment!....couldn't have asked for the nicest people to be around would recommend to anyone of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind review, Bradley!! We look forward to working with you in the future!

TJ & Sheila Creed

e-mailed the on line service about a couple used trucks available for sale and got a response within about 2 hours and later that day a salesman( Zac Schopp) called and set up appointment to see that vehicle plus a couple others. Very pleasant, no pressure, Zac was very generous, courteous. He was able to provide us with answers to most our questions and strived to find the answers to the ones he didn't. I came pretty well prepared to possibly drive away in a different vehicle, well at least get the deal on paper and close a couple days later being it was a Saturday and all. But I was surprised that we closed the deal and drove home in our new/used truck on Saturday afternoon. Did I mention Zac is also a fellow Marine? Semper Fi brother.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, thank you for leaving us and Zac such a kind review! We are so glad that we could accommodate you during the car buying process and make it as painless as possible. Welcome to the Rick Ball Team and thank YOU for your service!

Buying experence at Rick Ball

Sales staff was very professional and friendly, and I really felt at home at the dealership. The associate Danny Groves helped my through the entire process and was very friendly and professional. I am very satisfied with my experience at Rick Ball.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the friendly review, we are glad that Danny could help you step by step and get the car that you wanted! Welcome to the Rick Ball Team!

Zac and the Rick Ball team were great

I knew I wanted to purchase a vehicle from Rick Ball because he is such a great guy and so good to the community. When I arrived, Zac was very helpful and patient and not pushy at all but rather very good at asking the right questions and finding me the right car and making sure my buying process was so comfortable that I would be silly to ever go to anyone else. It was a very different, and far superior, experience than at any other dealer/salesman I have purchased from. I already look forward to buying my next vehicle from Rick Ball through Zac. Great job, Zac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review, Ryan! We are so glad you chose Rick Ball Chevrolet and that Zac was able to be a superior sales professional. Welcome to the Rick Ball Team and we look forward to working with you in the future!

Awesome service!

Zac was very helpful through the whole process! I gave him some of my ideas and he was able to help me find the perfect ride for me and showed great interest in my questions and concerns! I would highly suggest dealing with Zac at rick ball to get you the satisfaction you are looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tahlor, thank you for your review, we really appreciate the feedback and we are so glad that Zac could help you find the car you wanted! Welcome to the Rick Ball Team and happy motoring!

My Equinox Purchase

Danny Groves and Rick Ball Auto Mall was truly a wonderful experience for me. I got a new 2016 Chevy Equinox and its exactly what I want in a SUV. The dealer worked very hard to make sure they understood in what I was looking for. I highly recommend going to see Danny and the friendly Staff at Rick Ball Auto Mall. They are awesome to work with!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Paige! We are so glad that you had a wonderful experience at the I70 Chevrolet Giant and that you got the car you were looking for! Welcome to the Rick Ball Team, we look forward to working with you in the future!

January,s Escape

Danny Groves was wonderful to work with. We came in looking for a used vehicle and he started us off the right way. We weren't sure what we wanted or what we could afford and Danny went to work immediately. He found us the financing and the vehicle in a professional and courteous way fast and efficiently. I recommend everyone come in to Rick Ball and ask for Danny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, thank you for the review of our dealership and of Danny! We appreciate your feedback and are so happy that we could find the car of your liking and payment range! Welcome to the Rick Ball Team!