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Rick Ball Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Luxurious

Thank You Danny Groves! Very happy with our 2010 Buick Enclave.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marty, we are so glad you love your Buick Enclave! Thank you for being a wonderful customer and providing Danny with a positive review!

Simmons' Family Excellent buying experience!

My wife and I just recently purchased two 2017 Chevrolet Vehicles from Mike Poindexter at Rick Ball Chevrolet in Boonville. These vehicles are our 3rd and 4th cars from Mike here at RB. We have been so pleased with everything that they have done for us over the years and couldn't have asked for a better buying experience and will continue to come and buy from Mike and Rick Ball for many more years. They have gone above in beyond in every aspect and have done everything from spending time with our kids while we shopped and did paperwork to getting the cars detailed and the extras we requested added on. I would recommend anyone I know to this dealership and the staff they have working here. Joey Simmons

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind response, Joey and Sabrina. We all enjoy working with you and making you both a part of the Rick Ball Family!!

"The Hiller Family Experence"

Just bought a new to us Chevy Equinox. We had a wonderful experience. Danny Groves was great, friendly and great with our two Boys. He helped us find the Perfect SUV. Thanks Everyone at Rick Ball Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, we are glad the entire Hiller family got to enjoy the experience here at Rick Ball Chevrolet!

GREAT EXPERIENCE

My recent trade at Rick Ball Chevrolet was a great experience. I was assisted by Danny Groves, who has many years of experience with this dealership, and it showed. He made sure the entire process went very smoothly. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review, and we enjoyed doing business with you in our new dealership! Welcome to the Rick Ball Family!

Excellent attention to my transmission problem

I needed emergency replacement of my transmission. Fortunately Rick Ball dealership was close by and handled the repair in a professional and expedited manner to get me back on the road. My thanks to the Rick Ball team that was involved with the repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Car

had a good experince there bought a new escape 2012

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Upfront with all the information I needed!

Found a used truck on line that this dealership had and made an appointment with them to look at it. I was amazed when I got there! They were ready for my scheduled appointment although they were quite busy. The first thing they did was had me sit down and review the complete written history of the vehicle! Have never seen this done before. The truck was sitting right by the door waiting for me, was priced correctly and was everything they said it was. Very little negotiating was needed, paperwork was done quickly and I was on my way. Very pleased with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ok till I got to the Financing

My experience was mixed with this dealer. The salesman was good, trade-in was good and they came down a bit on the price. My problems started when I got to the finance guy. He added a bunch of extras I did not ask for and if I had not asked a bunch of questions he was not going to offer any information. then he told me twice he was mailing my title. 30 days after the sale and still no title but I now will have a late fee with the state. Do yourself a favor and have financing ready before you visit this dealer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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