J K Chevrolet

Work was completed on time and treated great by the staff.

I had some questions and called and talked to Ashley and she was very helpful. Answered all my questions and got me through to whom I needed to see. Thank you Ashley Doucet.

I had Questions about car service....I was looking to service my truck....Kristie the service advisor knew her stuff. I feel I can trust the work will be done right. When it comes to my truck, that is important...

Jk is the best place to go! The service department is absolutely wonderful! Brenda has the best customer service in the world she is so sweet and so good at her job!

Excellent service, very knowledgeable. Would highly recommend. Will definitely be back for the best service.

Every time you bring your vehicle in they find over $1,000 to hit you with I believe they break stuff on purpose do not use them

Paid for parts on the 9th of this month, said it would take 3 to 5 days for one 1 of the parts I paid for to come in. I also had recalls that's needed to be done as well. The service department made an appointment for me on the 17th to have the work I needed done, and the recalls taken care of. Was told if the part came in before the 17th, I would be notified. I never received a call. I showed up at 8am on the 17th, per my appointment date. I was told they didnt have my part. I was then shown to the parts associate that placed my order for the part for more information. He then did a trace that said the part was there or shouldve been there on the 13th. To which he gave a final assessment of and I quote, "its probably on a trailer somewhere ". He shows me on the desktop that it shouldve been here on the 13th but had no further information. He then ended with he will give me a call when it shows up. I then walked back to the service counter where I elected to not waste the appointment and have the recalls taken care of. I left to go back to work at 8:30 am. At 5pm I called the service department as I had not been notified to pick up truck, and asked if it was ready. I was told that my vehicle had not been seen yet and would have to wait until the next day. I politely told the young lady that I kind of needed my truck back today, as I didnt know nor was I informed that this would be more than a day's worth of work. I placed on a hold and then was told by the young lady that 3 of the 4 recalls were software and couldve been done but the 4th will need parts that they dont have in stock right now. And that the shop manager was not happy because this couldve been taken care of sooner. But she would make sure my truck was finished within the hour before they close. This actually happened and I was thrilled she kept her word on that. This was by far the highlight of the total experience. Hence the 1 lone star rating. To this date I have received no update on the part I PAID for, and the original job/appointment work for my passenger seat still has not been taken care of. The part you had in stock is still on backseat as this very moment and it is now the 23rd. No update on the parts for the recall to be done either. I've been very patient and very understanding, and I just want the work and parts I've paid for to be taken care of in a professional, efficient manner. I want to believe in you guys but this isnt helping the cause.

My salesperson was Ted Delahoussaye and he was very helpful when I was buying my Chevy Trax. He made the buying process very easy and comfortable. I would highly recommend him if you planning on buying a new or used vehicle.

Great selection of 2019 Silverado, salesman was patient and worked out a good deal along with trade-in. Will buy there again and would recommend to family and friends. Salesman set up first oil change and tire rotation and keeps in touch often.

I Highly recommend jk Chevrolet for a new truck, great sales team. I didnt feel pressured to buy something I didnt want and went out of their way to find exactly what I was looking for.