Reviews
Quick Response
The guys at Hoyle Auto Sales were very quick to respond to my emails and more than willingly to schedule a time for me to look at the car outside of normal business hours. I have enjoyed working with them and look forward to next car buying experience with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible!
Sold a car without a catalytic converter and checked it off on the inspection they did on the lot! Car has transmission leaks, oil leaks, and broken CV axle boot. DO NOT BUY HERE
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer purchased 2006 Subaru WRX on Friday, 12/12/14. After driving this heavily modified vehicle 6 days, customer contacted our dealership stating 3rd gear was out of the transmission and asked us if we knew of anyone that may have one, or could fix the gear. At this time, the customer admitted to running car hard and had stripped out the 3rd gear of the manual transmission. We told him we would help try and find a manual transmission for him. Two days later, 8 days after purchase date, customer contacted us about car missing the catalytic converter. We told customer we had no reason to believe car was missing a converter because it passed NC inspection. We stated this vehicle was inspected and passed N.C. inspection by a mechanic offsite not at our location and they are responsible for inspection. We were not made aware of any other repairs other than the transmission gear and converter. We have contacted several mechanics to obtain information on fixing, and or, replacing transmission gear, and relayed that to the customer.
Very Professional!
Very Profesional and helped make my trade in and purchasing process very simple. Perfect place to buy a used car and I could not be happier with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly Staff
Huge Selection and very friendly staff! I was pleased with my experience and will do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great inventory
This dealership has new inventory each week and practically every day. They were very dedicated when it came to finding me a car that fit all my needs and price point. I highly recommend them and will get a car from them again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CAR BUYING EXPERIENCE!!
i have bought several cars from this dealership and ALL have been wonderful experiences.Nice lot and very helpful salesman. WOULD BUY AGAIN AND HAVE TOLD OTHERS TO AS WELL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Great experience! The staff was exceptionally friendly and they have a nice selection of vehicles. I would definitely recommend Hoyle Auto Sales if you are looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
could not be happier
Bought a truck from them. Truck is great. Price was lower than anyone else around. Staff is friendly and helpfull and knowledgeable. There were no surprises got exactly what I wanted. I fully recommend them. The complaints against this dealer are baseless and trivial. I will buy from them again, when I am in the market for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car purchase.
Never heard from anyone! No word from the dealer , or personal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible Customer Service
HORRIBLE ! won't call you back! horrible horrible horrible horrible
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase