Reviews
New truck
Easy to work with. Found a truck I wanted online. Lithia was able get the truck for me Lithia was not only able to match the price I found it for they beat it! What's not to like about that
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clay is an awesome guy to deal with!
I had a 3:30 appt for an oil change on Saturday, Dec 16. We dropped my car at 3:00, and went for a late lunch. We got back to Lithia at 4 :00, but my car hadn't moved. Keep in mind, I had major spine surgery Oct 30, and I am in a hard neck brace. Clay realized the lube guys hadn't taken my car in, and told them to get on it. We didn't get out of there til 5:00, and Clay did not charge us for the oil change. I did not expect him to do that, but it was appreciated! I dealt with him last fall when I needed a fuel pump, and he went over and above to get a fuel pump late on a Friday so I could get my car back for the weekend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kory Koski
Adam was great to deal with,did not pressure us at all , and didn't try to sell us something we didn't want. Sending My daughter to see him today.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Productive
I agreed to reply but your 25 word minimum is b S See the house phone with no money. See i can come home till Monday morning so i have you both are and I am unable and maybe you could ever want a
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service I got at the Missoula Ford Dealership
I took my new car into the Ford dealership last week. Even though they were under construction It was easy to find where to go and I got excellent and courteous service immediately. They had a comfortable waiting room and even let me use their phone to call my daughter for a ride. I had many questions about how to service my car and what to do to keep in compliance with my car's warranty. The technician answered all my questions, with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome , treated me like gold
This dealership went above and beyond for me, im so grateful for all they did! Thank you Adam! Thank you Jessie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2017 F150 Super crew cab
Jay was awesome. One of my best experiences at purchasing a new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They made it easy
The team at Lithia Ford really took care of me from start to finish. I needed a truck in a hurry, and they understood my situation and worked with me to get me in something reliable that wasn’t over what I said I could pay. Lorien, Adam, and Dale are customer service superstars!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change and service work
Service Department always friendly and professional. I appreciate the quality of service every time I visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy
Everything went smoothly and they delivered what they promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase