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Lithia Ford of Missoula

(367 reviews)
Visit Lithia Ford of Missoula
Sales hours: 11:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 9:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2017 state dealer award
2019 consumer dealer award 2017 consumer dealer award
New (888) 353-1765 (888) 353-1765
Used (888) 345-4774 (888) 345-4774
Service (877) 232-5911 (877) 232-5911

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Ford of Missoula from DealerRater.

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Owner

Amazing! The quality at the dealership was amazing but this form stinks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service at Missoula Ford

Excellent service and prompt. Courteous personnel and clean environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recall and Service

The people I dealt with were superb, friendly, very complete in explanations of what they did and what my future needs might be concerning my vehicle. They were GREAT!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service - Best truck in the world

Andrea was great. They found the truck I wanted, and gave me the best deal too. I couldn't be happier. If they don't have what you want in stock, they'll find it for you. Nothing beats the 2017 F-250, and nothing beats the service at Lithia. Good job all the way around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My purchase experience

The sales staff was extremely helpful and found the perfect car for my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience Andrea

Andrea was very enjoyable to work with and everyone else at the dealership was very friendly and helpful also. Also there was a good selection of vehicles to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia Ford Missoula, MT

Jay Powell was an awesome salesman. He was knowledgeable and straight forward which I really appreciated. He showed me everything I wanted to see and in the end I walked away with a brand new F150 with everything I wanted. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Sales Experience

I have never had a more helpful sales associate than Erik. He was thorough, honest, and a pleasure to work with, I will definitely make all of my future purchases with him. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Easy quick and informative

It was a great experience! Best one I've ever had! Andrea holland was exceptional! I will for sure be going bCk to lithia ford for all my trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Doug & Shirley

Extended coverage was not explained very good. We not realize we would be charged That amount for 60 months!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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