Reviews
Clay is your man
I've been into the Lithia shop many times over the years and Clay has always done a great job taking care of whatever I need. This shop is outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review Larry, we genuinely appreciate the feedback!! Well done Clay, your team is proud of you and your consistent efforts in customer service.. Thanks, Shane Morinville Lithia Ford of Missoula
F350 dually
A great service and matching cost for a 6.7 Diesel. Also they had a small repair that was fully covered under the warranty which didn't cost a dime and very timely for having to order parts
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 F 150 4X4 5.0 V8 Helena Mt.
Purchasing our Truck was a pleasent experience. The staff was very personable & professional. I would come back in the future to purchase my next Truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Positive Buying Experience
I recently bought a new vehicle with Lithia, the seemed to go above and beyond in working with me on my trade and finding the right vehicle to fit my needs. It was a painless transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review.... Our goal is and will always be to provide a level of service that is top notch... We will be here to continue to serve all of your automotive needs....Nolan Fisher GSM
Great experience
Salesman did a great job delivering what I wanted and was timely in doing so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2016 Explorer Limited
Great service, great price, informative walk through paperwork. Thanks Eric & Company!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
Oil change was done promptly. Garage Did check on other needs, put new wipers on car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle Maintenace
The customer service was great, the quality of the work done was better than expected and I believe the cost for what I paid for was better than most areas around town.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
The oil change and checkup was fine, with a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine service checkups.
I am very pleased that the service department at Lithia Ford is very thorough in checking all aspects of a routine service checkup. I have always had excellent service and appreciate the extra time they take to explain what they wish to do. I can honestly say that I've been going to the Ford dealership in Missoula for over 10 years, and have had absolutely no problem with them. Being a woman, I do not know exactly what is under my hood, but the service department does not hesitate to tell me what they want to do. I have never declined their recommendations, because I am a firm believer that if you keep your car in good shape, it will last longer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair