Reviews
Great person who worked with me very nice and tried to
Great person who worked with me very nice and tried to accommodate me as much as possible smooth process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sween, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
the service department fixed my tires and kept me
the service department fixed my tires and kept me informed in the process. mr perez was great. will use him again. very knowledgeable and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pablo, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The employees are very friendly and seem to be efficient
The employees are very friendly and seem to be efficient when they have to order parts it takes to long and it seems to be to expensive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Cane in for regular maintenance on my SUV.
Cane in for regular maintenance on my SUV. Was greeted immediately and several other staff made sure I was being taken care of. Check in process was fast and easy. Reasonable wait time and easy checkout.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Laura, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great and easy to work with!
Great and easy to work with! Kyle was great and found an amazing vehicle for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We are always more than happy to assist you if anything else comes up. Take care!
Well as you know I purchase a 2025 Volkswagen Jetta
Well as you know I purchase a 2025 Volkswagen Jetta myself guy was very accommodating explain work with me what else is it to say I bought my last three cars from here to that explains it all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
They do a very nice job.
They do a very nice job. Staff is very friendly and accommodating. Today took a little longer than normal, but overall good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
The service is prompt, pricing transparent, the
The service is prompt, pricing transparent, the communication and follow up is consistent. Waiting room is pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quincy is a very kind and helpful person.
Quincy is a very kind and helpful person.he got everything I needed-he gets the job done with no problem. He always has a smile .thanks for all the help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
As always I was very pleased with the service department.
As always I was very pleased with the service department. From the service staff to the mechanics they are very professional. I look forward to my next appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Madeline, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!