Reviews
Kris was a pleasure to work with.
Kris was a pleasure to work with. Communicative and fair in negotiations. Highly recommend this dealer
Kris was a pleasure to work with.
Kris was a pleasure to work with. Communicative and fair in negotiations. Highly recommend this dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. We're glad to hear about your experience at BMW North Scottsdale, and we appreciate the recommendation.
Simply put, BMW North Scottsdale is a first rate
Simply put, BMW North Scottsdale is a first rate dealership! Also, I can’t say enough good things about my Salesman Scott Bilgo. I highly recommend working with Scott. Great guy, down to earth, knowledgeable, very professional and extremely assessable throughout the entire buying process. Probably the easiest and most seamless car purchase I’ve made in years. Scott was extremely thorough from tracking my car with timely updates, to a first rate delivery experience at the dealership. If you’re looking to buy BMW, I highly recommend you take the time to check out BMW North Scottsdale, I think you will find an experience second to none. I promise, you won’t regret it.
Simply put, BMW North Scottsdale is a first rate
Simply put, BMW North Scottsdale is a first rate dealership! Also, I can’t say enough good things about my Salesman Scott Bilgo. I highly recommend working with Scott. Great guy, down to earth, knowledgeable, very professional and extremely assessable throughout the entire buying process. Probably the easiest and most seamless car purchase I’ve made in years. Scott was extremely thorough from tracking my car with timely updates, to a first rate delivery experience at the dealership. If you’re looking to buy BMW, I highly recommend you take the time to check out BMW North Scottsdale, I think you will find an experience second to none. I promise, you won’t regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Place is very clean, everyone is very friendly and
Place is very clean, everyone is very friendly and accommodating. Appreciated the thirst quenched and clean restrooms
Place is very clean, everyone is very friendly and
Place is very clean, everyone is very friendly and accommodating. Appreciated the thirst quenched and clean restrooms
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your positive feedback. We're glad you appreciated our cleanliness and hospitality at BMW North Scottsdale. Best wishes from our team!
Josh in sales was terrific easy to work with - friendly,
Josh in sales was terrific easy to work with - friendly, knowledgeable, & professional . I highly recommend him. In fact everyone I came in contact with at BMW/NS were professional Happy I made a choice to purchase my beautiful BMW X3M40i from this dealership and a great sales person in Josh 5 Stars service.
Josh in sales was terrific easy to work with - friendly,
Josh in sales was terrific easy to work with - friendly, knowledgeable, & professional . I highly recommend him. In fact everyone I came in contact with at BMW/NS were professional Happy I made a choice to purchase my beautiful BMW X3M40i from this dealership and a great sales person in Josh 5 Stars service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you enjoyed working with our team and are happy with your BMW X3 M40i. Thank you for choosing BMW North Scottsdale and recommending us.
I have 4 BMWs from this dealer in the last 15 years.
I have 4 BMWs from this dealer in the last 15 years. Everyone is friendly and professional. My sales rep, David Weisbaum is outstanding. He provides all the information you need and is very customer oriented. He has my complete trust.
I have 4 BMWs from this dealer in the last 15 years.
I have 4 BMWs from this dealer in the last 15 years. Everyone is friendly and professional. My sales rep, David Weisbaum is outstanding. He provides all the information you need and is very customer oriented. He has my complete trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in us over the years. Our team appreciates your kind words and we're glad to have met your expectations at BMW North Scottsdale.
Excellent service and highly recommend this dealership,
Excellent service and highly recommend this dealership, wonderful experience with sales, finance, and follow-up service.
Excellent service and highly recommend this dealership,
Excellent service and highly recommend this dealership, wonderful experience with sales, finance, and follow-up service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. Our team at BMW North Scottsdale appreciates the recommendation.
I had a very smooth transaction.
I had a very smooth transaction. The salesperson was sensitive to my time constraints and desire to get a deal completed expeditiously. This included a trade-in. Great customer experience.
I had a very smooth transaction.
I had a very smooth transaction. The salesperson was sensitive to my time constraints and desire to get a deal completed expeditiously. This included a trade-in. Great customer experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We're glad to hear our team met your needs at BMW North Scottsdale.
For my 2020 BMW X5 I ordered a spare key in BMW North
For my 2020 BMW X5 I ordered a spare key in BMW North Scottsdale dealership last year, fob and manual key. Fob works great. As my car battery died, I tried to use manual key to open the door, but it doesn't open, only closes! My first initial manual key works great, opens and closes the door. I contacted dealership, they tried the key they cut and confirmed it doesn't work to open the door. They told me there is NO warranty for the key and suggested to schedule a service appointment with them for $280 so they will "look" into the matter (to cut manual key price was only $140)! Absolutely terrible experience! Given their exorbitant prices they do not acknowledge their shortcomings. Ok, BMW, you lost another customer. I will NEVER reach out to you anymore and will report the matter to North America BMW head office. The car is great, however customer service is terrible.
For my 2020 BMW X5 I ordered a spare key in BMW North
For my 2020 BMW X5 I ordered a spare key in BMW North Scottsdale dealership last year, fob and manual key. Fob works great. As my car battery died, I tried to use manual key to open the door, but it doesn't open, only closes! My first initial manual key works great, opens and closes the door. I contacted dealership, they tried the key they cut and confirmed it doesn't work to open the door. They told me there is NO warranty for the key and suggested to schedule a service appointment with them for $280 so they will "look" into the matter (to cut manual key price was only $140)! Absolutely terrible experience! Given their exorbitant prices they do not acknowledge their shortcomings. Ok, BMW, you lost another customer. I will NEVER reach out to you anymore and will report the matter to North America BMW head office. The car is great, however customer service is terrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Outstanding service, excellent communication very
Outstanding service, excellent communication very understanding with our needs. Very accommodating and listening skills were excellent
Outstanding service, excellent communication very
Outstanding service, excellent communication very understanding with our needs. Very accommodating and listening skills were excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have been back to this dealership many times now, and
We have been back to this dealership many times now, and we always have a great experience.
We have been back to this dealership many times now, and
We have been back to this dealership many times now, and we always have a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your ongoing support of BMW North Scottsdale. We're glad our team continues to provide great experiences. Take care!